I HAVE BEEN WITH TMOBILE SINCE 2005. I HAVE BEEN PAYING A CELL PHONE INSURANCE PREMIUM OF ABOUT 5 DOLLARS A MONTH FOR ALL THAT TIME. RECENTLY I LOST A CELL PHONE, SO JUST SO I WOULD NOT BE WITHOUT A PHONE I STARTED USING AN OLD CELL PHONE I HAD. I TOOK ME A FEW DAYS TO REPORT MY PHONE LOST, AND WHEN I DID REPORT IT TO ASURION THEY REFUSED TO PROCESS MY CLAIM BECAUSE I DIDNT REMEMBER """EXACTLY"""" THE DAY I LOST MY PHONE. NOW, WITH THE AMOUNT OF MONEY I HAVE PAID THESE THIEVES IN 5 YEARS I COULD HAVE BOUGHT 5 CELL PHONES. SO IF YOU ARE WITH ASURION, CANCEL IT, IT IS A RIP OFF. YOU ARE BETTER OFF PUTTING THE 5 BUCKS IN A PIGGY BANK AND WHEN YOU LOSE OR BREAK YOUR PHONE JUST BUY A NEW ONE. YOU HAVE A 1 YEAR MANUFACTURERS WARRANTY ANYWAY, AND ASSURION CHARGES YOU A DEDUCTIBLE OF 110 DOLLARS ON A BLACKBERRY.

SO DONT PAY THESE JERKS A PENNY MORE. I WENT ON EBAY AFTER THEY REFUSED TO PAY AND I PURCHASED THE SAME BLACKBERRY THEY REFUSED TO PAY FOR FOR JUST 15 MORE DOLLARS THAT THE DEDUCTIBLE THEY WERE CHARGING ME. OH AND I CANCELLED MY INSURANCE WITH THEM.