HP and Cyberlink have formed an alliance to cheat customers and everyone should be aware of it . HP Windows 7 has an option called "SYSTEM RECOVERY" which will return your computer to original factory status. Since this process will wipe your files, they suggest that you back them up and it can be done automatically using the disk drive. What they DON'T tell you is that these back up files are not accessable, even by a computer professional. ONLY HP CAN RETRIEVE THESE FILES AND THEY CHARGE $59.00!! There is no reference to a charge while doing the System Recovery or the back up and you are only informed if you call HP to question or complain! Some tech center in INDIA or other foreign country can restore your OWN information to your OWN computer after you have paid what I consider is EXTORTION!
DON'T EVER USE "SYSTEM RECOVERY" UNLESS YOU ARE PREPARED TO PAY THE BLACKMAIL THAT HP AND CYBERLINK WANT TO BLEED FROM YOU!!