Toms River Transmissions

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Automotive

Contact Information
United States

Toms River Transmissions Reviews

Andrew L February 11, 2011

Beware

Beware misleading advertising

"No Core Charge"...not quite. Fail to return them your core and it "will result in termination of this warranty"

"Free Shipping to most U.S. Cities"...

not quite. They can send you a non operational piece of junk and will hold YOU responsible for all costs to return it for repairs and also from them to send it back to you..."no exceptions".

"Standard 12 Month, Unlimited Mileage, Limited Warranty"...not quite. Read the fine print as to what will "null and void this warranty" The answer...alot. It's the classic Catch 22. Any disassembly even to service (except by them) voids the warranty. In fact even removing the pan as you would to change the fluid voids the warranty.

Don't repeat my mistake. Stupidly I decided to do business with this company and $1600 later have a non functioning (failed almost immediately)

unit that they refuse to exchange, replace, refund, or even repair unless I pay all labor and shipping costs, which are huge, ...forever.

Do youself a favor...don't get suckered.

Rocky February 11, 2011

Stay clear

After receiving (late) a "rebuilt" transmission from J.R. at Toms River Transmissions the real problems began. First off, don't be as stupid as I was and pay via check in advance as J.R. requires. They won't accept a credit card, (where you can dispute charges for defective products), and now I know why.

My transmission was professionally installed but operated properly for all of 10 miles, (3rd gear failed). J.R. the Toms River owner refused to consider a refund, sending a replacement, covering shipping or any other costs to remove/return/reinstall the bad transmission. J.R. refused to acknowledge responsibility.

J.R. defaulted to his "no excpetions" process of sales. He hides behind slick terms of sale provisions hidden deep within his web sit. He asserts that as a buyer you are bound by those terms even if you were never on his site, or agreed to anything. Take legal action? "my attorney, who is also my sister looks forward to it" was his written reply.