Toni and Guy Hairdressers

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Category: Lifestyle

Contact Information
Ealing Broadway, England|Greater London, United Kingdom

Toni and Guy Hairdressers Reviews

sickinbed November 22, 2010

Destroyed burnt hair.

I am complaining about Toni and Guy in Cork, Ireland in Washington street.
I went there very excited about having my colour changed, and explained that my hair was very dry and damaged in places due to previous hairdressers in Greece ruining it. I had waited and waited patiently in Greece until my holiday in Ireland to correct it. I repeat that I told the colourist my HAIR WAS VERY DRY AND WHAT SOLUTIONS DID I HAVE REGARDING THE COLOUR... TO COLOUR OR HIGHLIGHT ! I told her I was worried about making it worse. She guaranteed it would be ok .
I was growing my hair out from a crop and had actually got it down to a short bob, it was the fourth time I had tried over 5 years.
To cut a long story short, they highlighted my hair and it got burnt completely, the colour was horrible and the cut was a disaster. The stylist couldn't even blow dry it ! It was like a brillo pad. I also bought 3 products ( REDKEN) to try and fix the condition at home and then proceeded to spend a fortune in Boots on other products.
I was so upset it ruined my holiday and I actually left Ireland, went to London and had it all chopped off .It is literally shaved at the sides . I have no hair!!! At least the colour is good and I can get what is left in good condition now.
I acually paid for this disaster too, my hair and my daugters came to 396 euros including 3 Redken products !!!More money than a highly establishedvery reputable hairdressers in London !!! I was so distraught I couldn't even phone the salon or literally walk by it . I JUST WANTED TO CRY !!
My daughters hair was also ruined with crappy highlights and cut and she had to have it all chopped off and a colour change as some of her highlights were actually grey and her thick beautiful hair was thinned... figure that one out!!! We were told in London the bleach was left on too long and it was too strong.
I have flu and am writing this from my bed to warn other people to never go to Toni and Guys !!!

Oucy September 7, 2010

Unbelievably bad haircut

This is the first time I have left a hair salon feeling livid. I went to Toni and Guy hairdressers, specifically because of the high standards it boasts, in the hope of having an expensive but proper and well finished haircut. I asked for a sweeping fringe and layers: she told me that my fringe was apparently "too short" to have a sweeping fringe even though it falls over my eyes, so did nothing with it. I then asked if she could put some layers around my face to frame it to which she rudely replied that she "already had done". Altogether, she spent about 12 minutes on my hair, styled it so that i looked like a wet dog, and then spent 5 minutes trying to sell me products whilst i was paying. I then recieved a guilt trip about how the woman who had cut my hair was infact a "style director" and would normally charge more but for the fact that the stylist whom I had originally booked with was ill. When i got home i was even more appalled to find that she hadn't in fact cut ANY layers around my face and had only cut one crooked layer across the circumference of my head. I do not have layers now - I have straggly, dry, stray sections. They were rude, abrupt and dismissive. You are paying an extortionate amount for absolutely nothing. Every time I asked for something they said that I either already had it or did not need it. Since when does a customer pay to be told they're wrong?? Are they actually hairdressers?? I think not!