I HAVE HAD NUMEROUS COVERSATIONS OVER EMAIL WITH A WOMAN CALLED CINDY AT TOP BILLION WHO SENT ME THE SUPPOSED VIRGIN HAIR PRICES GRADE AAA,
ANYWAY THE COMMUNICATION WAS GOOD AND SHE KEPT REASURING ME I WOULD RECIEVE 100% VIRGIN BRAZILIAN HAIR IN 12 -20 INCH, INSTEAD I RECIEVED IN 12 INCH WHAT APPEARED TO BE VIRGIN HAIR ALTHOUGH I WAS QUITE SUSPICIOUS ABOUT THE TEXTURE, THE REST OF THE 3 PACKETS WERE SILKY STRAIGHT AND THEY LOOKED PROCESSED LIKE THE KIND OF HAIR YOU GET USUALLY IN THE HAIRSHOP.
SO I SENT CINDY AN EMAIL ASKING WHY THEY SENT ME WHAT I DIDNT PAY FOR, HE RESPONSE WAS IT IS VIRGIN HAIR JUST STRAIGHTENED BECAUSE SOME OF THEIR CUSTOMERS LIKE THAT. THE FACT IS I PAID FOR VIRGIN HAIR WANTING THE FLEXIBILITY IN STYLE THAT COMES WITH VIRGIN HAIR AND THEY SEND ME SOMETHING ELSE I DID NOT PAY FOR. SOON AFTER THEY STOPPED RESPONDING TO MY EMAILS, ITS FUNNY HOW WHEN I WAS A POTENTIAL BUYER THEY WERE RESPONDING PROMPTLY.
I FEEL MISLEAD AND DISAPPOINTED THAT I EVEN TRUSTED THIS COMPANY, I TRUSTED CINDY WHO KEPT TELLING ME I WILL GET VIRGIN HAIR.
TOP BILLION ARE A DISGRACE AND SHOULD BE ASHAMED OF THEMSELVES.
COMPANIES LIKE THIS NEED TO BE EXPOSED FOR WHAT THEY ARE, PEOPLE ARE PAYING HARD EARNED CASH FOR THIS AND THE TRANSACTION BETWEEN PARTIES ARENT COMPLETED FAIRLY.
DISGRACEFUL AND DISHONEST!!!