TopBridaldress.com Reviews
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Kathleen1321
June 27, 2011
Good Review of TopBridalDress.com
I recently ordered a dress Jordan - Style 163 from TopBridalDress company.
Thank you so much I have already received the dress and its perfect. Thank you for your help
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Jissake
March 30, 2011
They sent me my wedding dress that looked nothing like what it was supposed to look
DO NOT USE THIS SITE! What a horrible experience. They sent me my wedding dress that looked nothing like what it was supposed to look, and refused to give me the full refund, even though they agreed in an email that the dress was not made the way it was supposed to be made--it was embroidered in black! They said sorry--the person who made your dress will be held responsible. On top of that, I had to pay out of pocket to send it back, which cost me over $50 (Fedex or UPS were over $150!) They did offer to re-make the dress, but after seeing the first version, I wasn't about to commit to waiting for a re-make. Let this be my lesson which cost me over $150. Buy a dress from the store or this site: www.bestbridalprices.com I've used them before (their store is located in IL) for bridesmaids dresses and just re-ordered my dress. They are more expensive than chinese rip-offs, but less expensive than most stores. You will save at the end, trust me.
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Tiffany H-M
February 3, 2011
Not a Complaint
I am actually not writing a complaint. I ordered a dress from the site on January 22, 2011. I was aware that the company was in China and I was also aware that the dresses were replicas. I later started doing research and was scared to death when I saw the horrible reviews. I spoke to Sara through the website chat and via email and we had a miscommunication about what day I would receive the dress. Because my reception was only 3 weeks away, she assured me that I would receive it no later than February 5, 2011 so this would allow me time for alterations if needed. I started to panic when she didn't send me the tracking number but once she did, I got the dress a couple of hours later and it is beautiful. I received it today, February 3, 2011. There are some differences from the designer's picture but very little. It is quality fabric and I was able to get the dress in a color that I wanted. I was a little stressed because of the reviews I saw and I understand that most people probably only write the negative reviews instead of the good ones but it is good to have the dress, it looks great, arrived earlier than expected, and I won't even need any alterations.
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