BEWARE!!! This company is a complete JOKE!

Here's the scam...

I ordered a Pentax Optio w60 camera from them because they came up the least expensive on Google's shopping results. I went to there website and everything looked legit, so I ordered. The next day I get an email saying they need further verification, upon which I call and the verification consisted of a gentleman bold-faced lying to me about the camera I ordered. First, he claimed I needed to order an extended-life battery, saying the camera would only run for 15 minutes with the factory battery-RED FLAG#1. Second, he tried to tell me that an SD memory card wouldn't work in the camera and I needed to order an "error free" memory card (he actually said "SD is absolete(sic)")-RED FLAG#2. Luckily, I had done some homework and knew what he was telling me was incorrect and an attempt to con me into grossly overpriced accessories. I declined any accessories and he promptly hung up the phone.

I then call there "customer service" department to ensure that my order would still ship, and after being on hold for no less than 25 minutes, was told that the camera was In Stock and would ship within 3 days. At that time I asked for email confirmation of my order including price and expected ship date. I was told I'd get it shortly and never did.

5 days later I called back to check on the order and was told that the camera was on a short back order of 10-14 business days. UGH!

I cancelled the order today and am going with a different retailer.

I'm convinced there's a reason this company posted a price so cheap. They get you in the door with a low price, lie to you to get you to buy WAY overpriced extras. If you decline the extras, they drag out a backorder until you cancel the order so that they never have to sell a camera at the advertised price.

STAY AWAY!

Topchoicedigital.com had the lowest web sales price for a Canon Digital Rebel XS kit with lens. After ordering, they sent me an e-mail that I needed to call them to verify my order. After numerous attempts, getting either a busy signal or being placed on hold, we did not connect for almost 2 weeks. They would resend the confirmation e-mail claiming that they needed to verify the order, only my reply e-mails came back with "undeliverable" messages. I was finally able to leave a message by telephone and got a call back.

The sales representative was very personable, and suggested several add ons from a battery to overpriced SD cards. I asked for the camera, as advertised, at the advertised price. The representative then informed me that it would be a grey market camera from Japan, and that I would need to return it to them for warranty claims. When I asked for a US market product, he told me it would be more money. I then cancelled the order, which he politely agreed to do.

My back up was B&H Photo. It was a little more money, yet I received free shipping, the expected e-mail confirmation, a UPS tracking number, and the product (US version) in 3 days. This was a vastly superior experience, and similar to the best in customer service from some venerable companies.

Bypass all offers from topchoicedigital.com.