Bought top of line laptop august 2007, 17" screen..Cables between the computer and screen are comming loose!!! Screen cannot be read and the buttons are falling off!!! Piece of junk...

Just general poor service with respect to every turn, they always take the low road and never the high road. Just the way we all know that Apple Support Service is good and efficient, Toshiba support and service is the opposite. If they can put you on hold for two weeks while they try to find out what happened, they will do it rather than solve the issue now and spend their own time finding out what happened. You will suffer any way they can make that possible, never Toshiba, always you, the customer. The IQ level of the Kathy's one chats with in the name of solving any issue is low and their ability is limited, again, unlike the Apple company who could teach Toshiba a few tricks. That's all I just wanted to warn any shoppers for Toshiba products as to what they can expect when they need support or repair or warranty assistance, YOU WILL GET THE RUN AROUND for sure and for as long as they can do it, they will and good luck getting anything completed to your satisfaction.
Breffni

We bought a Toshiba u500 laptop 6 months ago. It immediately had issues shutting down, restarting, rebooting, and hanging. Toshiba gave us the name and address of a local company who would do warranty repairs on the laptop. We drove the computer there and dropped it off. They called the next day saying Toshiba had denied warranty, yes, within 30 days of the initial purchase. I called Toshiba and had to send it to them for repair, and estimated 2 weeks that we would be without the machine. When we got it back FIVE weeks later, it had the same issue. We called Toshiba back and received the worst customer service I have ever experienced. "They can't do anything further, and no you can't talk to my supervisor". Today I'm taking my now 6 month old $1, 000 Toshiba paperweight to the trash dumpster. I will never buy anything made by, sold by, or in any way associated with Toshiba, ever again. I'll also encourage my 2, 000 employees and everyone I meet to do the same.
Buyer beware, poor quality and absolutely no support or customer service after the sale!

I RECEIVED NOTIFICATION FROM DELIVERY WORLD SERVICE, WHICH HAS ITS OFFICE AT #10PANEU AVE. BANGKOK, THAILAND FROM THEIR COORDINATOR AT SOUTH EAST ASIA REGIONAL CO BY THE NAME OF MR. ALEX THAMAY. WITH MOBILE PHONE +66811329372, DATED OCT.18, 2010, THEY ARE ASKING ME TO PAY THE CHARGES AND THE STORAGE FEE $ 150 AND 190 dollars. I WOULD LIKE TO KNOW IF THE PARCEL STILL THERE.
SINCERELY YOURS,
ELIZABETH CENTENO PARCEL SERIAL # 00843
# 778 QUEZON ST.EXT.
BARANGAY CUYAB, SAN PEDRO 4023
LAGUNA, PHILIPPINES

My new toshiba laptop mcafee is not activating i tried many times but then also it shows unseccesfully activate please tel me what should i do now, my laptop has several viruses i hav to clean all of it do tel me how should i activate my mcafee internet security.