Went online early april looking for a laptop...found what seemed to be a good laptop for the price...was not available online...was told by friends that Staples always advertises laptops they don't have in stock and would not order...Sent daughter there who confirmed they did not have it and would not get it...offered similar laptop for more money, which we purchased...5 weeks later the laptop screen went white...we took the laptop to Staples where they refused to warrant the defect rather claiming that someone sat on it and broke the screen...the laptop has been taken to a repair shop that found that the screen had cracked from the inside and should have been replaced under warranty..