respeted sir
i have brought a toshiba laptop from kuwait to indai kerala tey told me that you wil get free service from calicut for 8 months.. but now ma hardisk had gone so when i contact with them they told me that no free servuce wil be given... if u need then u should give bak to kuwait. kindly give me a solution as soon as possible

I sell Toshiba TV's. The newer models, last 6 months, lock up on a certain local HD channel. It does not matter wether it is over cable or air. They become out of sync voice to picture and you have to manually shut them off to fix the problem. This may happen once a week or several times a day. Now they expect me to pay the cost of running around picking up the sets and the cost of sending them back. I have 30 sets out there with this problem. With fuel, wages, packaging, etc. I am going to have $100 in cost tied up on each set. Does anyone else think this is BS. That is more than the margin I made on several of the sets. Don't do business with TOSHIBA. Do not buy their product !

I bought a 1900 dollar laptop Qosmio laptop. From day 1; it had a cracked screen. So i call them and let them know... They say its not their fault and I must shell out around 320 dollars to fix it. So I finally give in after they wouldn't hear it. I send it in; they claim its repaired and send it back. I have a crack still (although in a diff place). So I call again and they ONCE again blame it on me although I had just opened the box to find the crack. So they tell me I must file a claim through UPS; which I did. So UPS agrees to handle it and picks up under the Damaged Services department. They send it and from that point its been about 2 months and a half. Now Toshiba doesn't know where my computer is, they don't care to find it, and don't want to help me. They have been sending me from one person to another. One case manager after another; and each is worse than the last. One tells me I must file a claim for lost laptop but then totally flips around and says another investigation must be made. I have gotten nowhere and they tell me I must call UPS (which I have done twice) and told to put a tracer on it. That has also been done and it was traced back to them. This will most definitely be my toshiba. Service is extraordinarily terrible. They go out of their way to show such a lack of customer service.

Would like to warn consumers out there before they plunk down their hard-earned money on poor quality laptops made by Toshiba. Our 18-month laptop won't boot up out of the blue, but was working just fine the previous day. Researched online and was totally surprised by the sheer number of complaints others are experiencing with the same model bought or manufactured around the same time as ours. Apparently, these complaints and discussions are even on Toshiba's own forum, and has fallen into deaf ears. None got the results they sought from Toshiba if the product is even a day past the warranty period. Faulty or flawed design was the major complaint (are there any lemon laws for such items?). We encourage consumers to look elsewhere when consider buying a laptop computer. Toshiba's questionable quality has deteriorated further and has caused nothing but frustration and headaches for us.

When I bought my 2 Toshiba laptops at Best Buy. I was told that I had paid extra for an all inclusive repair extention. However when I tryed to use it they told me except software. The geek squad was rude to me managment never returned my calls and corprate was no help. The repair extention was not worth the money and the customer service was even worst. I for one am done with best buy and I think anyone else should do the same.