I bought a new Toshiba and had it for about five months and it quit working, I call customer service and they had me send it in. After receiving it back I tried to use it and it did nothing, call customer service and they had me send it in again. After I got it back again I tried to use it and still nothing. I called customer service and they had me send it to them again. After about 1o day I called an they said it my be in the power cord and for me to send it to them. I finally got it back again and still nothing. Toshiba should be ashamed of there product support. My warranty is still in effect but the laptop is setting in the hall closet. I had to buy a different lap to have one to use. I will never buy another Toshiba product and was happy to talk a stranger out of buy a Toshiba over the weekend. I will do my best to make sure everyone knows how bad Toshiba customer service and support is.

Serial Number: 58289295W
Model: Satellite A300

Mr Mohamed Shareen
p.o.box:99473
99473
Dubai

Quote, "Congratulations Mohamed Shareen your registration was successful. Should you ever need to use our warranty service, you will need to refer to the information presented in this e-mail. Please print it out and put it in a safe place." WHATS THE USE!!!

I own a Toshiba Laptop Satellite A300 some 4 to 5 months back. The screen of the laptop has shown some sign of damage which i dont know what it actually was. I approached for repair with the Warranty card, but they simply refuse to repair it free of cost. I was a very loyal toshiba customer and bought it with great hopes, but their service has been a great disappointing. What is the use of a product of high quality with a terrible service history. My brother owns a sony vaio and he is very much satisfied with the product and their service. Toshiba has been a terrible letdown for me.

Toshiba Computer
Best Buy - Geek Squad
700 S Jackson RD
McAllen, Tx 78501
(956) 661 94 06

I purchased a computer in Best Buy McAllen in September 2008, the 1st day a key fall off the keyboard, the next week 2 vertical lines appear on the display screen, and in january 2009 the charger only charges the laptop when it was powered off.

I went to Best Buy in January 11 2009 so they repaired all that and they told me they will stay with my computer for 1 month.

They notified me it was fixed and to come and pick it up on February 8, an aunt picked it up because Its difficult for me going to McAllen

SERVICE ORDER: 00236947121959

When I check the computer it was in terrible conditions:

1. certain parts are not properly assembled specially around the keyboard
2. 2 vertical gray lines appear on the display screen
3. the battery now charges when the computer is powered on, but now its worse because the laptop doesnt dettect the battery!
I can only use the laptop when it is plugged
4. errors when computer starts PXE-E61: Media test failure, check cable
5. all pieces are loose so the control ON the side falls down
6. the UPPER PART of the keys (HOME, END, INS, DEL) is extremely loose
7. the INS key fell off the keyboard


In the repair comments they write: "Replaced mobo and keyboard Armando 695500"

What exactly did you repair? You left it worse than it was before.

Now it's very difficult to me stay another month without laptop and going again to MaAllen and I dont trust geeksquad maybe they will
left it worse again.

I'm really disappointed I paid 329.99 dollars of guarantee and they destroy my laptop?

Mònica Farias
[email protected]

I had Toshiba 52 inch LCD TV for less than one year in my house. I have 1 inch burnt pixels and Toshiba declined to honor their warranty because according to them the TV was shipped 3 weeks before I got the TV and they use that data to calculate the warranty. So I have 52 inch trash which I haven't been able to use it for 1 year. Please don't buy Toshiba as they use cheap Chinese made LCD to bring the price. Why not buy a chinese made TV?

The Toshiba A60-157/Lite was good for first few months, lots of space on computer.Very slow, bad graphics, bad sound quality, within the first year four different parts of the laptop had broken, and just after the first year another part broke on the motherboard which should never happen and it is not completely useless and unable to be used. Never experiences anything like it with any other model.