I have owned this piece of garbage since I have received it as a Christmas gift last year, and this is by far the worst computer I have ever owned in my life, not to mention the robots who work in the customer service department of Toshiba... My laptop broke a total of 8 times, and it somehow crashes completely in Internet
Explorer, and I restart the computer, and Windows refuses to boot up, and I have to send the defective piece of trash for repair, and as soon as I get it back, the computer works for another month, then I come across the exact same problem, and send it back to the repair depot an extra 7 times, sending the computer to the
repair depot one time per month, and I have just tried to at least obtain information on repairing the computer, and now this customer service robot says I will
be charged $35 just to "troubleshoot" the machine, and I explained to it that "I will not be spending any more money on this computer, and it should of been fixed right the first time.", then it went on to try to sell me garbage by offers, and of course I have declined them all, and I hung up. I will never buy another Toshiba product ever again; their "customer service" tactics are sure barbaric, and they want you to send in the computer back to them as many times as you can, so they can gain profits in any way they can, so I highly recommend that you buy from Compaq, HP, or any other computer company than Toshiba, because if you buy from Toshiba, you will certainly regret it.