Total Cleanse

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1 stars
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Category: Business & Finances

Contact Information
Utah, United States

Phone number: 8777570715

Total Cleanse Reviews

Pegg Hupfer March 18, 2011
Fraud
Same as everyone else. They took $4.51 a month from me for the past 29 months for a product I never received. Their company names change, here are a few: BR Total Cleanse, E R Total Cleanse, Health Track Elysian, Tuscon Sands Wealthfit, Wealthfit, Your Image, Denta, Enriched Life, Healthy Wine, Vitalife and Westminister. Here are numbers that haven't yet been disconnected but no one will ever really come on and talk to you: 888-757-0715, 877-544-2640, 877=839-6781, 877=841-2790, 866-877=7896. I cancelled my bank account. Will anyone be able to stop them?
Vichko January 23, 2010
Scammers
Both of these products offer free trials. you just pay for shipping with your credit card. You are supposed to be able to cancel but there phone number listed on the site and the email address for customer service don't work. Now I am receiveing 2 bottles of each at a time and they are taking the liberty of charging my credit card. NowI will have to cancel my card to avoid their ridiiculous charges. DON"T TRY IT IT DOESN'T WORK AND YOU CAN'T GET OUT OF IT.
Dtice December 1, 2009
No refund
Back in Feb 2009 ... directed- by the company- I promptly returned my unused package of Total Cleanse to the address they provided to me. This was to qualify me for the guaranteed refund of 78.84 that they stole from my account! I have called them almost monthly to hound them about my lack of refund and they assured me I would get it shortly-
Yesterday- after taking a few months off of frustrating phone calls.. I tried to call them again, only to find that that the 1-800 numbers were disconnected.
Guess getting a refund is out the question.
When I went on line to find them..they are still accessible. I pressed "free trial" and was quickly taken to a new product called CleanseProX... I guess now they are allowed to scam under a different name.
Does this website do anything to help anyone?
Linehan October 9, 2009
Total Cleanse
I ordered Total Cleanse in Jan. never opened it and received another bottle in Feb. Called to cancel and sent it back. They were very nice and I sent the bottle back, but have not received a refund in any form. I have probably called at least twenty more time. In July they said I called and changed my address, not true. Sept. 4 a supervisor said a check would be in the mail 7 to 10 days. This was a rare case according to them. Called at least 10 more times in Sept. Talked to another supervisor. Called Oct. at least three times. Tried calling today and the number would not go through. I tried to dispute the charges with my bank, but they said the time frame had expired. This is the biggest scam
Scammed by Viv3lab July 31, 2009
Unauthorised payment
I have had £74.00 taken from my account without giving anyone authorisation. I have called the company & was given nothing but the run around by a very ill mannered rep of the company. I was told they would contact me by email within 48 hours its now been 4 days & still no communication. Does anyone have any idea how to resolve this?
DCT July 31, 2009
Failure to issue refund
Total Cleanse is a complete scam! STAY AWAY!

They sign you up with a free trial period and then automatically enroll you into a membership.
They charge your account monthly and make it virtually impossible to stop payments and or get a refund.
They required that I ship back their product using UPS- and ran me through many hoops such as posting a specific number on the outside of the package and so on. They were clear that I had to meet their exact requirements in order to qualify for my refund.
I completed this process in March 2009 and as of July 2009 have yet to see any refund. When I call they assure me the check is on the way. To date- I have probably made over 10 calls to this company without any success of getting back my money.
DT
West Brandywine, PA


Post your Comment
Jim July 25, 2009
Bad customer service
I am writing this niot dure to the product being defective. I writing because the service is defective.

1, You don't get an address to send questions.

2, The customer service phone numbe is not even in the U.S.A.

3, When I did call this number the people taking the calls do not understand or speak English very well at all.

4, There was afree trial offer, which I got but really didn't like but because I was more than the 15 day trial period I still had to pay for that bottle. That is fine. But, I was charged $84.79 on 12/31/08 for a shippment that I sent back the very next day, and 6 days later I was charged another $84.79.

So I was charged twice for bottles of this product without getting the bottle at all, which is perfectly fine because I cancelled the Program as soon as I could. They need to put my Mo0ney back on my charge card. Times are bad all over the place I will not let this company take advantage of me.
Steven July 21, 2009
Fraudulent company
I have tried for the past month to cancel this subscription. Their phone numbers have not worked or you cannot get through to talk to someone. I have tried calling them, e-mailing them, writing them and doing an on-line chat and have not been successful.
Zaur July 21, 2009
Unauthorized charges
I have tried for the past month to cancel this subscription. Their phone numbers have not worked or you cannot get through to talk to someone. I have tried calling them, e-mailing them, writing them and doing an on-line chat and have not been successful.
Gennedy July 21, 2009
Unauthorized charges
Total cleanse sent me a "free" sample ($5.95 for shipping) and I subsequently received a charge on my credit card for 78.74. I haven't even opened the bottle yet and plan to return it but haven't been contacted by their refund department yet. I have contacted my credit card company to dispute the charge I had no idea you had to respond within 15 days or be charged the full price.

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