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ronn long
January 28, 2009
cancel order
i wish to cancel my order and not be charged any more but no one ever answer the phone
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Gayle Clark
January 27, 2009
did not order
Did not order this product. Got a free trial but was never informed that a continual shipment was to be charged to my credit card. Don't think I ever received the initial trial offer I was promised either.
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tmorph
January 27, 2009
unauthorized credit card charges
I'm being ripped off on my credit card by these scammers... what do I do to get them to STOP!
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Diane Artley
January 27, 2009
Doctor advised me, do not take.
I am returning this product (Total-cleanse). I would appreciate it that my credit card not be charged. Thank You.
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Justine Truchan
January 27, 2009
Cancel order
I have been trying to reach this company by phone[business hours are closed], and by computer, to know avail. today is the last day to cancel or they will be charging me $84.79. There is no way I can afford that, but the are making it very difficult to cancel. So I am cancelling by complaint. Plus, I did not authorize any charges from my credit card.
Justine Truchan
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Avon Lady
January 27, 2009
unauthorized charge
I did not order this and it is charge to my credit card.
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chris
January 26, 2009
late shipment
I ordered the free trial early in December 2008. the computer froze and I did not get a confirmation of the order. I assumed it did not go through. Jan 12, 2009 I received the product and the s&h fee was charged to my credit card. I tried to call the 800 to cancel my account and have no more charges, but it was after hours and I was told to email this website. I will not pay $78/month for this product that can be purchased much cheaper elsewhere. I want to cancel my account.
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john gutowski
January 26, 2009
charges
i wish to cancel my order.order #1249184 .i've tried to call but get no answer. my order date was 01/18/2009 which is well within the 15 day trial period.please do not charge my account
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Brenda Moran
January 26, 2009
my debit card
I don't want this coming off my debit card again. They sent me the product and then debited and I did not give them the okay . Only for the 5.99 and then they took 84.99 I am a single parent and that put my account in the negative I don' t want anything to do with this product
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R Mills
January 26, 2009
Customer Support
Listen, this is a rip off! They will charge you and keep charging you and the support number doesn't work. I was finally able to get through to someone by calling 1-866-950-6356. You can also go to www.mytrialsupport.com. Here you can chat with a cusotmer service person but I found them to be unhelpful and somewhat rude. The number is on the website as well. I did call and had the order cancelled before they shipped another one or charged the full amount. They say no further charges will occur; I am glad I read all the complaints and stopped this now, I wish I would have researched it a little more before odering. Good Luck if you have commited your credit card number...and if you haven't...RUN!!
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