Total Cleanse
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Category: Business & Finances
Contact Information Utah, United States
Phone number: 8777570715
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Total Cleanse Reviews
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Cindy Benson
January 16, 2009
unauthorized charges on checking
I requested a trial of total cleanse and was sent a shipment. I then received another shipment that I did not order and noticed that charges were being deducted from my checking account. I notified the company and was told that I would receive a refund and I'm not sure that all the charges have been removed.
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elle
January 15, 2009
scam
This has to be one of the most elaborate scams out there! many phone numbers that don't work, numbers that may have worked for someone perhaps once? many foreign so called customer service people that have obviously been trained to act stupid because in one evening I got 3 different people on the line who all played the same game and ended up hanging up on me when I called them on it. I feel really bad for those who get tangled up in this web of deceit and sucked dry because they can't get through to this so called health company to get a refund or cancel an order after reading the hundreds of complaints on line. These are predators. Do not give these people an ounce of your attention and fall for this scheme. I was shocked to find that they have been getting away with this for so long! And how they have so many people working for them and voluntarily lying for them! Google total cleanse scam and look at all the complaints!
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sallys profile
January 15, 2009
fraudulant & deceptive business
I signed up for their product knowing that I would have 5.95 deducted out of my account. Since then, they have taken 84.79 out of my account and I want this cancelled and the full creidt of 84.79 posted back to my Chase Mastercard. I have not received any product worth 84.79 and furthermore, I returned the product and have refused each shipment telling the postman to Return it to the sender! I tried calling the number on my bank statement, but got a rep in the Phillipines that could not speak English and said there was no management to talk to or handle my credit and then hung up on me. Then I called the number in my emails, with the same result. I'm pissed! Can anything be done? I can't cancel, because there's no way to get in touch with anyone. What should I do? I WANT ALL MY MONEY BACK. PLEASE ADVISE.
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meanbrown
January 15, 2009
refund of money after the cancellation of product
I called Total Cleanse to cancel an order that had not been charged to my account yet, but I knew that were going to charge it so I called ahead of time to avoid the charge. I called on 1/6/09 to cancel on 1/8/09 they charged my account. When I called an spoke to a Joy she stated my funds would be back in my account in 3 to 5 days. It has been ten days an still no refund. I called again twice one customer service personnel hung up on me and the 2nd time I called I had to repeat my email address 4 times and the customer service representative still did not get it, instead she put a recorder on to say that they are having system problem and to contact them at www.mytrialsupport.com. There I was conversing with a Mark he seem to have a little more sense that the phone people. However he could not help me in the matter of my refund. He directed me to the billing department which is useless.
It is ashame that one bad apple can spoil a bunch when it comes to money.
A VERY DISAPPOINTED CUSTOMER OF TOTAL CLEANSE PRODUCTS.
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T Barber
January 13, 2009
Unauthorized Credit Card Charges
Thirty day trial for the cost of shipping. I tried the product and was not interested in ordering any more and called the company. The Acai Slim and Total Cleanse were shipped to me. I wrote return to sender and delivered to Post Office. My credit card was debitedfive unauthorized times for a total of $342.48 above the shipping cost of the trial.
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William H. McGuinn
January 13, 2009
Unable to cancel
I have gone to a web site and cancelled with toal cleanse chat #ltk42304594141x and Iam still getting charged for the product!
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oakca
January 12, 2009
Bait and Swith con
The Total Cleanse website offering a free trial for $5.95 is a Bait and Switch con used by ebiz program.com to gather address, telephone number, and email information for marketing purposes. Very soon after filling out form for free trial on Total Cleanse, the consumer gets a phone call from a telemarketer who wants to verify information. Telemarketer never discusses the Total Cleanse product but instead lures consumer into agreeing to adding an additional $1.00 charge to credit card to try Simply Mine and then another $1.00 charge for another program called My Advisor. The $1.00 charges are placed on credit card while the $5.95 charge has not been. Total Cleanse is using the huge colon cancer scare developed by the media to Bait the unsuspecting, unknowing, and very frightened of cancer, individual to then switch his attention to these other marketing products. Not to mention the overloaded email inbox after providing Total Cleanse with such information. If Total Cleanse was a reputable product and honestly advertised, there would not be numerous consumer complaints on this website. This is Bait and Switch. This is Fraud. This is Deceitful Business Practices. If you want your refund and cancellation of the very bogus Total Cleanse, go to ead1.total-cleanse.com and read the terms and conditions, and the privacy policy on the bottom of page. Use the address they provide and send them a letter to cancel. Just realize and be informed that Total Cleanse is nothing more than a bait and swith for marketing many other membership type programs. This is not a health care product or you would not have tryed to return and cancel.
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Madelene
January 12, 2009
Don't do it
Do not order this so called Free Product. It is a scam and it was rated an "F" on the BBB website...
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protected
January 12, 2009
Go here to cancel order
If you want to cancel your order for Total Cleanse go to www.verifyyourorder.com. Here you can check the status of your order, request it be cancelled and view the Terms and Conditions. I had trouble canceling this by phone but this link seems to work. Also under terms and conditions there is a phone number and address where you can write. My credit card was charged $4.95 for shipping and handling and when I placed the order I received a confrimation number. It worked on this site. Hope this helps!
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protected
January 9, 2009
Will continue to bill monthly
If you've ordered a FREE Trial of Total Cleanse you also agreed to their terms and conditions which are: If you enjoy product do nothing you will be billed $78.84 at end of 15 day trial period. IF FOR ANY REASON you decide it's not for you you MUST call 1-866-320-0038 and return the unused portion. Unless you call to cancel you'll continue to get a 1 month supply every 30 days and be billed $78.84 plus $5.95 for shipping.
Not only did I call and cancel but I also went to their live chat at www.mytrialsupport.com. You can print out a copy of this chat session which you can use as proof of cancellation if they bill you even after you've cancelled. To make sure they can't continue to bill me I also called my credit card company and they put a hold on my account and are sending me new cards with a new account number. Protect yourself and call to cancel if you do not want this product!
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