Total Cleanse

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Category: Business & Finances

Contact Information
Utah, United States

Phone number: 8777570715

Total Cleanse Reviews

November 22, 2008
inability to stop receiving the product and having my bank account charged
After buying into the promotion that you will receive a free bottle, one month supply, and that you have to cancel within 15 days after receipt, I tried to do that within those first 15 days but the phone number is bogus and there is no way to reach anyone at the address given. Calling or trying to contact the business is a total sham. However, they continue to deduct from my bank account $ 78.84 a month! This is a scam that needs to be stopped, but how do I do it???? I am totally frustrated and am shocked that Oprah Winfrey and Dr. Oz are promoting this product which is an obvious scam! Please help me and obviously many others to stop this fraud or tell us what we can do.
Thank you.
November 21, 2008
unsatisfied wih this product. do not charge my card. i am cancelling this order.
i was asked to call this number if unsatisfied with this product to cancel. the phone number they give is a non=working numbef. Pkease cancel any orders for KimVan Winkle or MeganVan Winkle at 1007 N. washington, West, TX 76691
November 21, 2008
Cancellation
Im trying to cancel my order & nobody's helping me.
November 21, 2008
Money taken from my account
I have been trying to reach the Total Cleanse company for several days. The company continues to withdraw funds from my bank account and I cannot reach the Total Cleanse company.

My bank advised me to cancel my bank account or credit card and file a complaint with the Better Business Bureau. The bank also advised me to file a dispute form to get my money back.

I have received several telephone calls from victims of the scam!

Total Cleanse 's distribution center is in Boca Raton, FL
November 21, 2008
tried cancelling order
I tried to cancel 1st shipment(bottle) of total cleanse by calling 1-888 # given on statement & could not get ahold of anyone...left my home number as I was told over phone & was actually wanting to speak to someone & no sales representative was available. This was really aggravating since I was trying to get my order cancelled. I am charged for the shipment but am needing to be reimbursed.
November 21, 2008
TOATL SCAM!!
I'm on the same boat as you all!! All this to try and easily loose 10 pounds for the holidays!! That's what I get for being lazy I suppose!! Anyway, I just had success in cancelling my order. I obtained a website address for a live chat on another complaint site.

http://www.ebizprogram.com/cpage.aspx?name=chatlive


You chat live with a representative and it only takes a few moments. I immediately received an email cancellation and a script copy of the converation after I was done. However, I still cancelled my ATM card as a precaution and piece of mind.

I hope this helps you all!!

Good luck!!
November 21, 2008
Cannot reach Company for refund
I paid for a 30-day TRIAL sample and before the 30 days was even near being up, they went ahead and charged my bank acct. 48.00!! This is outrageous!! Now, I cannot get ahold of anyone to demand a refund!!
This product didn't even do what it claimed to do anyway. I would have sent the bottle back if I only had an address.

PLEASE help me!!

Susan Cagle
[email protected]
970-581-4912
November 21, 2008
Cannot reach company to cancel
Customer Service,

I have tried various numbers to contact the offices of Total Cleanse to cancel the order and many of the telephone numbers are not set up or it is a fast busysignal.

This product did not work for my husband nor I and I do not want any other bottles send to my home NOR do I want to be billed on my account for $80 per month without my consent.

This is not ethical! I cannot believe all of the complaints that I am finding on the internet.
November 21, 2008
INVALID PHONE NUMBER
I could not get through to the toll free number on my "trial supply" receipt (the same one provided
on their website - www.totalcleanse.com) 1-866-320-0038. No matter what time of day I called
I always reached a recording that said that number had not yet been assigned. Unreal! I tried going
to the website: http://sflnutrition.com to connect to "Live Chat", and got no response. During my
week long attempt to get through to them, my 15 trial was OVER!!! Now they are trying to charge
my credit union account $78.84 for another months supply. My credit union puts funds for items
charged with my visa debit card "on hold" . . . that is, they don't immediately pay. I put a stop payment
on that, which of course I had to pay for, but it was worth it.
I found a toll free number in my banking information that I was able to get through on to cancel this
and any future shipments. It is 1-888-445-7456. I was put on hold for 25 minutes (argh!), got a very
uncooperative customer service representative. He tried to tell me that I had to provide copies of my
phone records showing my attempts to contact them before the 15 day trial was over to get a refund!
By then I was quite irate and was hollering so loud my kids came to listen. I told him that the bank
wasn't going to release the funds to them, per my instructions, so he was just wasting his breath!
November 20, 2008
Scam
I reached the building owner of Total Cleanse, he told me to "Go Fuck Myself" when I asked for a contact number for Total Cleanse. Please contact Peter Wolff and demand he gives up some information on how to reach these people. I am a Computer Systems Engineer, below is my personal investigation.

Please forward this before your friends and family get taken advantage of as well!

Report of Incident - Private Investigation into Total Cleanse

I was notified that a potential scam is taking place when my client reported to me that a company named Total Cleanse who is located at www.total-cleanse.com is providing free samples of their product, all you do is pay shipping and handling. They take your credit card and send you the sample with a promise that all you have to do is cancel within 15 days. You go back to the site to call and cancel and the phone number they provide is not a working number. As this could have been in error at first, if not a scam it should have been corrected by now. This is a company which is endorsed nationally by Oprah Winfrey and Dr. Oz of the Oprah show. This needs to be looked into as people are losing money.


Report of Findings - Private Investigation into Total Cleanse

This appears to be a scam.

Address from which mail was sent:
127 NW 13TH ST STE 4
BOCA RATON, FL 33432-1632

I contacted the register of deeds in Boca Raton, Florida and they gave me:

Owner of Building (Suite 4)

3 Owners listed on the property deed.

Contact information for the owners listed on the property deed.

Real Estate Adventures LLC 954-340-3534

Southern State Properties - Unable to find contact information.

Darleen and Peter Wolff 561-241-7004
Peter Wolff is a real estate broker in the Boca Raton, Florida Area.

AMENDED: I SPOKE WITH PETER WOLFF, HE IDENTIFIED HIMSELF AS THE OWNER OF THE BUILDING AND THAT TOTAL CLEANSE IS A TENANT, WHEN I ASKED FOR A SECONDARY NUMBER TO REACH THEM AT, HE TOLD ME TO GO FUCK MYSELF.

Arin Whois Search:
Whois Record
Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States

Domain Name: EBIZPROGRAM.COM
Created on: 08-Feb-04
Expires on: 08-Feb-09
Last Updated on: 08-Feb-08

Administrative Contact:
Private, Registration
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599 Fax -- (480) 624-2598

Technical Contact:
Private, Registration
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599 Fax -- (480) 624-2598

Domain servers in listed order:
NS39.DOMAINCONTROL.COM
NS40.DOMAINCONTROL.COM

The above information is from the ARIN whois database. This information indicates that the actual registrant chose to remain private while registering the domain www.total-cleanse.com under the private registration protected by Domains by Proxy, Inc. I would suggest everyone contact Domains by Proxy, Inc. and start pressuring them to break their agreement with this Total Cleanse company and give us the name of the owner and the other contact information. Also, my investigation leads me to the fact that GoDaddy.com is the company which sold this domain name to the Total Cleanse company. Please also follow GoDaddy.com's abuse procedures to assist me in getting some answers.

Contact [email protected] to report this total-cleanse.com is potentially in violation of the GoDaddy terms of service by not providing accurate information and possibly is violating the law.

Picture of Oprah Winfrey and Dr. Oz on the site, visit www.oprah.com scroll to the bottom and click on Contact Us, write an email to Oprah about this scam and not being able to get a refund and ask her why her picture is on the site endorsing the product.


Contact Dr. Oz at [email protected] and ask him why his picture is on this website endorsing this product.

Recommendations:

It is my recommendation that you DO NOT purchase this product. If they did accidentally write the wrong number on the site, it is at minimum a shady business practice. If you have already purchased the product which shows to be endorsed by Oprah Winfrey, I suggest you contact all of the above routes to try and get some answers. Contact everyone listed above from the potential property owners to Oprah Winfrey and let’s see if we can't nail these guys. They are within the United States so we have a much better chance at getting them than if they were out of the country.

IN NO WAY AM I ACCUSING ANY PERSON OF ANY WRONG DOING, THIS COULD SIMPLY BE A MISUNDERSTANDING. I TAKE NO RESPONSIBILITY FOR THE ACCURACY OF THE INFORMATION CONTAINED HEREIN. THIS IS A WARNING ONLY, TAKE ACTION AT YOUR OWN DISCRETION.

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