What a nightmare! This is some suggestions that may help.
EMAIL EMAIL EMAIL
Customer Care: [email protected] (I do this at least a dozen times a day)
Austin Hilton: [email protected] (I do this at least a dozen times a day)
Cancellation: [email protected] (I do this at least a dozen times a day)
Contact your credit card company: Mine has been very good about helping me.
Contact the BBB: One address I have is the BBB, 4428 N. 12th Street, Phoenix AZ 85014-4585. [email protected]
Mail product back to: FX Supplements, 916 113th Street, Suite B, Arlington, TX 76011-5416 - Get a delivery confirmation from the PO and keep in case your credit card company wants to verify that you have returned the products. Send a letter with the products and keep a copy for your records.
Email OPRAH & DR. OZ: When a celebrity promotes and endorses a product they need to hear the consequences of their actions. I do this daily under the "Ask a Question" section on her web page.
Email Rachael Ray: She has also promoted and endorsed the product. Go on her web page and under "Ask a Question" leave a message about your experience.
If we all work together maybe this will stop. The company keeps changing the name they use to charge your account. This needs to stop!!!
I am doing all I can to stop this but I need help!!!