I have been a customer of total merchant services for over two years with little but the usual complaints.This month, however I discovered the true colors of total merchant services.My terminal failed so I called them for a new one.I was told that I did not have insurance on the non-owned by me unit.I said to Lyn that if that was the case and the replacement was not free then please cancel my account.He told me to hold on...then came back and said that his manager and him "found a loophole" and that the terminal would be free.Today I got the bill for that and it seems that free means $99.00.

I had an account with Total Merchant Services up until April 2008 when I cancelled my account. I was let out of my contract early because I was unable to keep my business going due to health problems. I was cancelled with no fees per one of the managers at TMS since I only used their terminal 2 times and they had been charging me $50.75 every month for usage. I sent back the terminal to the address it came from and never heard anything else from them.

In September of 08, while I was on vacation, TMS withdrew $150+ from my checking account. I had my bank do an investigation into this situation. They put a hold against anything that would come through for TMS again and credited my account for the $150+ that was withdrawn. I had been in contact with TMS at this time as well and they seemed to not want to help me with this situation, so I left it up to my bank.

Just yesterday, 10-13-08, TMS once again dipped into my checking account without permission and took $750! What do I do now? I have no money, my account is overdrawn and I have checks that have not been cleared from bills I have paid over the weekend!

I am going to my banking institution today to try and take care of this & transfer to a new checking account. Do I need to get a lawyer?? I need HELP!