Totally Free Checking
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Category: Business & Finances
Contact Information Chicago, Illinois, United States
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Totally Free Checking Reviews
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PowersThatBe
March 23, 2010
Monthly Service Fee
TCF recently changed my Totally Free Checking to "Convenience Checking" and started assessing me $9.95 monthly service fees - claiming they "properly" notified me of this change. Their alleged "proper notification" it turns out was small paragraph of an 8pt footnote font that appears on every statement - usually trying to promote one of their other services. Without so much as an asterisk or a bold face font - i quickly glanced at the statement and filed it away. Upon calling on them to remedy this situation they said with depositing five hundred bucks into my account, there was no way for them to reverse the charges. I'm unemployed - so that's not an option at the moment. Apparently never having had an overdraft fee on this account pissed them off so they decided to add on another fee for keeping my money (not safe) with them. I'd love to pursue a class action lawsuit for this if I had some support of others- until then I'll just have to find other creative reproaches to reclaim my monthly service fees in other ways. IF I SIGN UP FOR FREE CHECKING AND THE "FREE" PART IS REMOVED, I EXPECT PROPER NOTIFICATION OF SUCH CHANGE TO BE BROUGHT TO MY ATTENTION, not substituted in place of a different paragraph that always appears on my statements.
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