Touchstone Research Group

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Category: Services

Contact Information
United States

Touchstone Research Group Reviews

Rodrigo February 9, 2011
Scam
I recently requested a copy of my dd214 and later found that I no longer needed it now they are saying that I can only have half my money back and the form was not submitted or signed, they were only supposed to put a hold on the funds submitted there was nothing saying that I would lose half my money I do not think this is a fair business practice especially when nothing was done they are not supposed to take payment until services have been rendered. This is a very unfair practice and should be stopped as soon as possible.
nothappywithttrg December 14, 2010
Military Records Scam
This is a company that ensures they can get you your military records faster than the government. The guarantee a three day turn around for your DD-214 for $130. It has been eight days since I handed over the money, and I'm sitting here with no DD-214. When I called to complain, I got a rude, condescending man who instead of getting to the root of the problem to find out what happened will speak slowly and methodically like YOU'RE the idiot here. I missed the deadline for the job I was applying for, so I'm just going to call my credit card company and get my money back.

I don't see many complaints about this company, so I'm not sure that they are a complete scam, but they sure did try to scam me. If you need a DD-214, just go through the government records site and wait. I put in my request, and should have them here in 5-6 days, and that was free. Stay away from this company that won't deliver and has even worse customer service.
Tlsurdez September 15, 2010
Military records scam
I recently spent $130.00 with Touchstone Research Group because they claimed I could receive a copy of my DD214 (Military Discharge) within 2-3 business days. Need ing a copy to apply for a job I was quite happy that I wouldn't have to wait the average of six weeks when using the government channels.

Upon Touchstone receiving my payment I was informed that the request was submitted but a problem had occurred. Apparently it can take up to two weeks for the government employees to pull my file and send them a copy but once that is complete then I will receive it within 2-3 business days!

Before any other veterans take this avenue of retrieval please contact your state VA office and ask them for advice on less expensive and more timely methods of acquiring your military records!

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