My wife & I booked a 3 day Vagas/ Grand Canon tour with tours4fun last week paying all the money up front as they requested. When the company emailed the confirmation they informed us we were booked on an asian tour & gave us other tour options we could do if this tour did not suit but they were all different dates & places which we could not go on. We rang tours4fun to request our money back & were told that was not possible due to us booking inside their refund date but they would cancel the booking & keep our $300.00 if we didn't want to go, so go we did.
We arrived & boarded the America Asia tour bus after being reasured bu tours4fun that each tour has at least 30% english speaking people on them to find we were the only ones with english as a first language & 2 of 4 that spoke english.
The bus didn't stop anywhere the tour company was not getting a kick back including food stops so we ate asian food nearly every stop (including breakfast) & were not encouraged to eat anywhere else.
The night tour of Vagas was very good but was an extra but the accommodation had no coffee making facilities. The Grand Canon Resort Ranch had no water presure, tv, mobile phone coverage or internet which would have been no problem except we were not told & the food left a lot to be desired which we had to pay $89 each for with no choice if you wanted to eat. (I don't think the cowboys had never seen a cow) The tour guide did give his commentary in English, Chinese & Thai but he appeared to be telling funny stories to the asian people as they often laughed (maybe at our expense)
The tour would be great for the people it was aimed at & we would not have had a problem with tours4fun if they had put on their web site something about them booking people on asian tours but to tell you after they have taken your money & not refund it is very unprofessional & we would never book with them again.