Purchased tires last year-brought car in for front alignment 1-24-2011. Was told we needed to purchase one new tire. Purchased tire they took car in back- of store to perform service. Drove car home in slow traffic on a busy road. Next time car driven was on highway-1-31-2011- windy morning 55 miles per hour- the hood came up and went over windshield. I feel they pulled hood release instead of parking brake release and never closed it properly. Total number of miles 7- since alignment. Car travels to N.J, travel time 21/2 hours 2-6 times a month never had this problem. When I called Earl he had the corporate rep contact me who basically said prove that we did pull the hood release and there must be a problem with the hood latches. Denied any responsibility and suggested that I should submit to my insurance for coverage of damages.We are now replacing the parts that were damaged, repairs are being covered out of our pocket.. Thankful that no one was injuried in our car or any car behind ours on the highway.

Town Fair Tire badly damaged all four wheels while installing new tires. Lug nuts not torqued properly, lousy job balancing tires. Only willing to pay partial costs to repair vehicle after months of waiting for them to contact you after agreeing to repair.