I found on November 13 that this hotel assigned a preauth on my credit card of $107.99. I called and told them(Gayle) that it was not authorized, I was not there and therefore they needed to put it back on my card before I filed a complaint. They refused to do so in the timely manner and proceeded to actually take cash from the person who was staying at the hotel.

As of this time, I have not heard from the company and my money has not been placed back on my card.

I will admit I was at this hotel up until July of 2010 and my bill was paid in full when I left. Somehow they still had my card active in their file and attached to Michael Burns.

I feel that this should never had happened considering that I had not been there for over 4 months and the gentleman, as I said told them that he had no card and would be paying cash, of which he did.

My bills can not be paid and I have had to cancel my card because of their blatant disregard to this issue. I would like to see this not happen to me or anyone else at this Corporation. Their practices are questionable.

Thank You for you quick response to this issue

Markellya Yeager
269-548-8129
[email protected]