Ref296379


I have sent dozens of emails to your company over the past 5 months with no response. You have illegally taken money out of my account and I demand a refund IMMEDIATELY. The goods that I ordered in April 2010 have not arrived but you clearly have taken the money... If I do not receive a response from you by the end of the week, I will be handing this matter over to my attorney to sue you for my money you have taken and for the time I have wasted trying to get a response from YOU...

I purchased two figures from the TORTURED SOULS series a few months back. At the time when I purchased them, I was in Iraq fighting the war back in 2007. So, being so far from home., I made sure that the orders were sent to my parents house. When I ordered the figures and got a email from my folks only ONE figure came through the mail. And I paid for two. The whole order came to about 70 dollars. Finding out I only recieved the ONE figure, I had a letter stating that the other one would be arriving shortly there after. Well, a week went by, ...nothing. Two weeks, same..nothing. A month and well.. you know the pattern. I wrote and called there customer service and didnt get any response back. SO, with only one figure and out the other one, I would say find a better place to purchace you items. Hard lesson learned.