|
A. Scott D.
June 24, 2010
BIG FAT GOOSE EGG!!!
I buy products on internet sites all the time and have never had a problem that wasn't fixed or modified to satisfy both customer and vendor. Not until I purchased a toy from TOYGLOBE.COM.
On 3/18/2010, I thought I was making a transaction for a product that was "in stock" on their site (18 inch Iron Maiden figure) for $119 and got nothing for the money they stole from my account the same day I thought I was making a transaction. This was not a purchase but TOYGLOBE robbing me (and others it seems) the hard earned cash.
TOYGLOBE, Do you even have a business that includes TOYS? If so, please send me my product or refund my money. I recieved an e-mail that stated they screwed up on my order and we would be waiting for the product to arrive as it is on back order (NOT in stock). After that all went dead...no communication at all. I have tried numerous e-mails and calls in which they state you will get call back in 24 hours. It has been days since I tried another call as I see it gets me nowhere.
As of 6/24/2010, I have spoken with a lawyer to work about these complaints that have seemed to be everywhere about "TOYGLOBE SCAM" and hopes the Better Business Beareau can get involved.
I am always very patient and have been understanding in the past with purchases online. This is the only time I have had a problem of this magnitude. Something needs to be done...
|
|
FOLIMA
June 6, 2010
not received merchandise
Be carefull their are scammers! You wount receive anything from them. I lost $ 149.70. 5 months have past and nothing has arrived so far. You just cannot contact Toy Globe. It is a shame because I was interested to spend hundreds of dollars more and I would not give them a cent after this bad experience. Worst I am afraid to by from internet now from any site.
|
|
BriarLee
March 29, 2010
no product
I have the same complaint as everyone else. Ordered product - payed for product - did not receive product. Sent 2 e-mails and made 2 phone calls with no response. This website ihas the Verisign trust seal so this morning I called and made a complaint with them. Hope this works.
|
|
Patrick
February 26, 2010
Fraud
I placed a online order with Toyglobe Jan 17, 2010 for various Star Wars figures. After a long delay and numerous emails to the company and receiving replies that stated they were not sure why my order had not shipped but assured me I would receive it within 7 days. The order finally arrived 3 weeks later however 2 items were missing from the order. I have emailed many times since the shipment was received regarding the missing items, and have NEVER received a reply. This is my latest email to them "I am missing items from this order #291498, the order was received and paid in full but 2 items were not shipped. SKU 2368 Hoth Luke Skywalker and SKU 114858 Republic Commando Scene Pack were both missing from the order but are not shown as backordered anywhere on the invoice inside the box. As of last night I received a call from my credit card company, the same card I used to order online from you, and they have closed my account due to FRAUD! It appears someone has used my credit card information illegally! Rest assured all of the legal entities including the RCMP have been notified regarding this fraud. Your company is the only one that I have given my credit information to in the past 6 months and it will be your company that they are looking at first! I require a money order in Canadian funds to be sent out immediately for the refund due on the missing items. This is your last chance to get this right."
As you can see I am very concerned with the fraud matter as now it appears I have also been a victim of identity theft. The agencies I have contacted here in Canada all take this very seriously and have started an investigation into this particular transaction since it happened at the same time as the fraud and concerns that credit card which I have not used recently other than this transaction with Toyglobe.
I wish I had checked into this company before placing my order with them as it appears this is not unusual practice for them to simply short ship or not ship at all while quickly taking your payment and maybe even your identity!!!
In my opinion "Dont' EVER deal with Toyglobe!"
|
|
Reid Caesar
September 29, 2009
ORDERS NOT FILLED
I ordered McFarlanes Sports Figures NHL on 19 August and two Preorders one for August 2009 on 15 July .
I have sent repeated emails with enquiries as to their statis only to be told they are in stock and being shipped .
I sent four emails and made two long distance calls at my exspence with NO results or answers .
Now September 29th 2009 NOTHING !!!
I have cancelled orders and await refund .
BAD BUSSINESS ...
|
|
murray baxter
September 21, 2009
NO PRODUCT NO REPLY LOST MONEY
Got overcharged for the purchase to start with, then product did not arrive. Emailed complaints and assured me that the product would be sent. Waited another two months and still nothing, have emailed twice more and no reply, a total scam company and they should be banned from trading. Totally shocked with their approach to so called trading sorry "scam trading"
|
|
Gordon
February 24, 2009
TOTAL DISGRACE
I ordered some Cars movie cars from this company in November 2008 and have never received anything nor have my queries ever been responded too or phonecalls answered. Yet they charged my credit card in an instant. Judging by all the other complaints they are just a bunch of thieving twats who should be sent to jail. I will only feel better about the christmas present my son never got once this has been achieved.
|
|
bjesky
February 18, 2009
Took payment and never sent item
Ordered hard to find toystory doll. They took out payment immediately and sent an email saying items would ship in 10 days. Never received shipping notification. Tried to call and email...no return calls or emails and now their mailbox says full. Waited well over a month and they never sent anything. They are a scam and now our credit card company is going after them for us. BEWARE!
|
|
November 8, 2008
products not delivered
Ordered from them in July of 2008. They said the charge didn't go through..this is for a complete set of series one Halo 3 figures and a 12" Master Chief Pre-order...so a fair bit of money to me at least. They finally charged it on September 4th again. Then they did not ship...for weeks...four weeks..I complained biweekly and then daily to them. Finally, on the day I submitted a complaint to the credit card company and had the charge rescinded, they said they shipped...would be there in 5 days...10 days later it arrived, without the 12" MC and now I got rebilled on my credit card and contact them frequently asking if I will get my product again ( 12" MC)...crappy service...crappity-crap-crap
|
|
October 20, 2008
Undelivered package
To put it short, I have waited way past the delivery date for this package and had absolutely no help from the co. I've sent emails with package number and my email address and given them my home phone, but nothing except the 2 same emails saying that my package was on backoreder but would ship out the next wee and delvered within seven days. That was long ago and still no delivery no tracking number.
|