we have some problem with a 4x4 they stop working and we drive to the Toyota dealer to fix that before we take a trip to poconos
Gay take a keys and told us please wait until we chek what happend exactly
After 2 hours of waithg he say that he put on h4/on 4x4 /don't worry but we need to order thing to changewe give you a call after we recive thing and you brig car usualy take 4-5 hours to fix.OK
They give us call and make app time for 01/12/09 9;30 am
we are in a time and they told me everything be done about 5 pm and we suposed pay only $50 we have a cover for everything
Same day after noon somebody call and explain that they need to wait for somebody from insurace to approve work OK
Second day insurance gay not authorizide the work they say everything fine and we don't pay or approve .OK
Same day we coming to pick up our car and we see that fog lights is missing, how nobody don;t know, they try to give us keys but my husband say no until you guys fix this I give you car and I want same car back
Thay say Ok and we make him to sign the paper that fog lights is missing
We don;t understand whay is everybodi so unplesant and rude, my husband buy this car for me 5 years ago and I like to be safe and without 4x4 I don't want to drive if we have a snow storm but they try to tell us story for kids 4 years old
This is not first time and we arent first a lot people complain about people in Toyota dealer in Burlington NJ
we are stay without car from monday and I work in hospital I call off without pay, somebody need to pay if nothing happend tomorrow we call our lawyer
And please can you contact toyota Dealer, everybody need to be pleasant with smile for costumer's, no mater are you have accent or are you have brokenenglish
Thank you