I have bought a 2010 Toyota Corolla and the 2nd week a bought the vehicle a lifter or engine noise start coming out and the vehicle fuel consumption was very poor 350km in a full tank 45 Liters, I complained to Kingsway Toyota they said don't worry you have to break in the engine, put more miles on it, 3weeks later the car start making louder noise and a very bad fuel economy so I took the vehicle again to the dealership they said go and bring us 3 gas receipt, then we will look at it, so I did, they test drove the vehicle and took it inside the shop no codes came out, they said it a 4 cylinder expect some noise and the gas millage will get better with time, I phoned Toyota Canada and complained about the lack of care, Toyota Canada said if they can't find the problem then everything should be ok. I said no there is even more noise now and still bad fuel economy, so I took again to dealership, the shop foreman Ritchie looked at it he said there is defiantly a problem, talk to the service manager to do further checks. So I came back for the fourth time the service manager checked out and test drove the car he said yes there is lifter noise and he saw the fuel tank was empty at 342km, then to double check we test drove a demo with a 15000km there was no noise, my car only had 2800km, so I went to general manager Paul stock and complained he said not my business, go to sales manager Len so I did and he agreed to exchange the car next day. I went to see him for final details, he change his mind and said I'm lying! the car is fine, you just want to exchange car with something else, he said that he asked the service manager and the service Manager said nothing is wrong the car so go and fix your car if you are not happy go somewhere else, he said this to me in a very rude way, so I called Toyota Canada, Toyota Canada called me back and said we talked to your service manager Eduardo and he said the car is fine. to me as a customer they all made me look like a liar or some kind of an idiot, I will go to the papers and the news about this, I will not buy any other Toyota in my life and I will tell all my clients not to buy Toyota, and by the way I am a car and truck mechanic. My company is called Sandouga Service Limited.

As a Toyota lover and consumer who values respect and fairness, I would like to inform and possibly warn other potential consumers of my horrific experience with TOYOTA OF GOLDSBORO. On August 11, 2008, I took my Toyota Corolla 1999 in for my annual maintenance (as a professor, I commute 100 miles daily) for the beginning of the academic year. I felt particularly sure that I needed a tune up because the car was taking off a bit slower than usual, which was my ONLY complaint. Allow me to regress a minute, this car is my third Toyota - the second one I've purchased new & from this very dealership. Consequently, I feel rather qualified to speak on the reliability of Toyotas. They have always served me well; and, I have been able to confidently drive them well into the 200, 000 mile mark. Such had been the case with this car, it had 157, ooo miles; had NEVER given me any major problems; and was yet "running strong." I had my regular maintenance services performed religiously. I mean, this was the least I could do, because after all, the car took care of me. So, while in my hometown visiting family, I placed my car in the supposedly trusted care of the dealership to perform the tune up. Well, the assistant service manager, Frank Olivieri, suggested that I also get a fuel injecting cleaning & a transmission fuel change ("the transmission fuel looks dark, " he says). So, in the best interest of the car and upon his recommendations, I comply, spending about three hundred dollars. In the end, I could not get the car to my sister's place from the dealership before the transmission had failed. When I took the car back, to my surprise, the Service Manager, Phillip Hill, tells me that the transmission has died. His explanation further informs me that the transmission fuel change initiated the transmission failure, which was going to happen eventually. I RATHER IT HAD HAPPENED EVENTUALLY. So, did the mechanics see any concerns while performing the transmission service and neglected to inform me? Better yet, why wasn't I warned of any possible repercussions or potentiality of such a tragedy? To top it off, the covering under the hood of the car had been burnt and the parts(around the motor) looked badly manipulated (it certainly didn't look like "my car"). And most disappointingly, they lied. The receipt states that I requested the transmission fuel change (unlike the other services) when in actually it was recommended. In the end, Toyota of Goldsboro "tore up" my car.

Ultimately and unfortunately, I share this to save anybody else my experience, because if I only would have known... ... ... ...