toyota financial

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Category: Business & Finances

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United States

toyota financial Reviews

Rsta3311 May 26, 2011
Said i was late on my first payment
They sent me my first bill and i sent it off just a day or two after i received the bill and they said they got it one day late. They sent me the second bill and i sent off the same day that i got the bill and as of May 8th they still haven't posted it to my account.

I know mail from Colorado only takes 2 to 3 days to get to California not 7 to 10 days. The first payment took 7 days and the second one is still not there and i sent it on May 2nd. I know they have a post office box and i think they do not pick the mail up in a timely matter.

Some companies have been known not to pick up their mail from a post office box just so they can charge a late payment.
Sasha101 February 24, 2011
Aggressive nastiness
Toyota Financial is trying to prop up their brother car manufacturer by dishonesty, intimidation of customers, imposition of mindless fees and playing with the numbers. Life is sweeter if you never have to experience the Toyota brand of customer contempt.
Baxter October 29, 2010
Auto cheque deductions
Toyota Financial has failed to make the automatic payments (deductions) from my account since December 09, 2010. After speaking with them month after month I thought and believed that "Christie" 310-468-4227, at Toyota Executive Services handled it - she didn't. Luckily I caught it, but not before they damaged my credit score. Needless to say I am suing. Here are some numbers you may find useful. George Borst, CEO, 310-468-3420, Julia Makie 310-468-3583, Diane Sassa 310-468-2874, Vicki Comaserie, 310-468-6928. They think a letter of apology will suffice-it won't.
Coolcarl1 October 20, 2010
Financial harrasment
I have been a loyal toyata customer for over 30 years and purchased multiple cars and trucks over that time. The product has be exceptional during that time. But I will probably never buy another Toyota because of there harrasment tacktics in in collections. They have truly become American by using the tacktics of American collection companies.

It use to be that no one would call you unless you where over 30 days late on a payment. Even Toyota didn't until I had paid three of the 5 years I owed. Now that I'm in my forth year and have run a week past my due date, they are calling me ever other day! That's Harrasment with a capital H. I want it to stop! If not I will buy elsewhere next time.
Orlando October 19, 2010
Ruthless, unprofessional, uneducated
Toyota Financial reposessed my mother's car becasue she was TWO payments late. (my mother is 78 years old. No letter, no warning, no phone call. (oh except the recorded phone calls that say 8-3-9-2-1-8. Please call 1-800-xxx-xxxx.

After calling to explain the late payments, and attempt to make a payment to get caught up, we were told "NO - it's too late. Pay for the car in FULL plus expenses of repo, or we will auction your car off and charge you the difference.

TF should be reported to the Attorney General's office. Their staff is not only ignorant, ruthless, and unprofessional, but their business practice is completely unethical. Did you ever consider the possibility that they are buying these re-possed cars back from themselves at auction for under-market prices and then charging the poor owners (some of whom are 78 year old women) the difference plus inflated costs for towing, storage, repo, and anything else they can dream up. They are an illegal operation and should be SHUTDOWN.

and by the way, where do they find the scumbags that they get to work for them. Abusing older women. Real tough. Obviously will never be able to get a real job (never mind a life)!
sambx October 14, 2010
Inept
Toyota Financial Executive Telephone Numbers
1-310-468-3583 - Julia Maikie
1-310-468-3420 George Boerst
1-310-468-4227 Christie
1-310-468-3583 Julie Makie
1-310-468-2874 Diane Sassa
1-310-468-6928 Vickie Comaseru
Jeff Hrusko August 27, 2010
Thief
Toyota Financial Took My All My Money from my Bank, leaving me with nothing for rent, mortgage, or food.
They left me with nothng. Not one cent to live on.

I’m not saying that what I did was right, or justified, but I just want you to know what private companies can do, because the “it can’t happen to me” attitude fails, when it does happen to you. I thought such a thing only happened in cases of drug smuggling, or tax evasion.

I was two month lapses on my car payment, and they reposed it. I was paying 19 percentage interest on it, and going through a separation, and I am having a tough time paying my mortgage(yes we got into an adjustable rate). In the hierarchy of priorities, it fell below my other obligations.

I called them, to make payment arrangement, when I got next paid. And agreed to pay the two months I owed, plus 400 in towing and storage fees. When I went to pay, I discovered, they wanted three months worth of payments, and 600, which when taken together was, more than my pay check.

So I gave it up for a loss.

They sold my car (god knows what they did with my personal items), and sued me for the remainder.

Not being the best at this sort of thing, I let it happen, thinking that at worst they will take out a portion from my paycheck.

Today I discovered they took everything I had in the bank, my entire paycheck, leaving with me no options.

No, I didn’t do right, but does the punishment fit the crime?

Should I not be able to pay the mortgage? Feed my family? Because I couldn’t pay a 19 percent car loan?

Yes, I’m ashamed of falling behind, but their crime is far worse. (And just know, I’m not asking for money. I’m going shamefully ask my father for help for food and gas.)

[email protected]
Larson August 25, 2010
Insane rep
I was contacted a week ago by a rep from Toyota Financial.He Was way out of line He cursed at me threatened me had me in tears at one point. I called Corporate and reported him. I told Corp I did not owe that much on my truck and I was up to date on all my payments so why is this person calling me in the first place???? They informed me they would email his manager and take care of it, I wouldnt have to speak with this insane person again. Three days later he called me again Screaming at the top of his lungs he called me a f-ing Liar threatened to harm me and come to my home and take my truck. I hung up he called me back 6 times. I called Corp. again "What is going on here this person is still calling me threatening me im afraid at this point! This is harassment and I'm contacting my local P.D and holding you TF personally responsible!!! They informed me this rep was fired days ago and hasn't called from any of there call centers "He must be calling you from his home" I'm still in shock and pretty freaked out! Not much The PD can do at this point. Any suggestions? Also he was asking very personal questions like where do you work what is your bosses name do get get paid by check or automatic deposite give me a check right know or im coming to get your truck he knew my address my name my soc# phone #s and he still his calling!!!Each time the Sheriffs try to contact him or track him he hangs up he calls from multiple #s 310 562 714 area codes.
Bernard May 13, 2010
Frustrating experience
I am extremely frustrated with Toyota Financial. I paid off my car loan with TFS on April 10, 2010. I was told that if I sent a certified check that I souold receive the lein release with 3-5 business days. It has been 20 days to date and I still have not received the lein release. I had to rent a car, because my car registration in another state expired and in Virginia, you must have a lein release in order to register a car. My rental car fees will exceed $ 700.00 before this is all said and done. I have called TFS every day since April 12, 2010, and all I hear it that it was sent to me on April 21, 2010. I will never do business with them again and I am filing a complaint with my Attorney General's office.
Master March 22, 2010
You cannot trust this company!
I refinanced our Toyota with our local credit union.The payoff check sent to their payoff department did not show posted to my account a full 3 weeks after mailing. The crdit union put a stop payment on the check and reissued another one, this resulted in an avalanche of errors to my account which then showed my account as 30 days late, which I was never late on one payment. When I called customer service, they were very unhelpful everytime I called. I was hung up on, told different information every time I called. You cannot trust this company!

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