Monday 14 June took vehicle in - exhaust downpipe leaking exhaust fumes into the cabin. Was promised part would be ordered same day and feedback would be given. 7 days later (21 June) still no feedback nor spare. Phoned dealer - ones again i was promised feedback - received none. 21 June complained to Toyota SA - they promised feedback - no feedback received. Service is pathetic. It is dangerous to drive in exhaust fumes.
A company the likes of Toyota should be able to send a simple part like this over night for fitment the next day.
It is now eight days - no feedback, no service. Really poor.