Toyota of Morristown
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Category: Automotive
Contact Information United States
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Toyota of Morristown Reviews
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chris300
October 18, 2009
Poor customer service
They registered my Toyota Prius incorrectly. Although I told them my car was tax exempt and the bill of sales included no sales tax, they paid sales tax on my car to the CT DMV (even though the car is tax exempt in CT). Then they lied saying I was supposed to have supplied a tax exempt form. According tot he CT DMV there is no such form. My boss bought a Toyota Prius from them and the from the same sales man, and he didn't supply any special form. When I bought the car they even confirmed that there should be no sales tax. They made a misstake and let me clean up their mess. It took almost 3 months to get a refund from the CT Department of Revenues and I spend $ and make several phone calls to get it all sorted out. Toyota of Morristown refused to take any responsibility or compensate me for their error. Further, the car was supposed to be registered in both my wife's and my name, and they only registered in my name.
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BenL51
September 24, 2009
Fraud alert
I have a big beef with this dealership. (Toyota as well) This dealership has been doing my scheduled maintenance for 2 years. On April 14th I took the vehicle in for its 70, 000 mile checkup. 3 weeks later I take it to the NJ DMV to get an inspection and it fails for safety reasons. Tires and brakes. I call up the dealership to ask how this can happen when the car goes in for every scheduled service. I get attitude from the service dept. So I take it to the local mechanic who brings it up to compliance. Of the 3 weeks above 10 days the vehicle did not move because I was on vacation. What were they doing with the vehicle since they were not maitaining it? I think that they owe me $ for the repairs they should of been doing and an explanation. I sent documented letters to the Dealership and HQ in CA. I hear nothing.
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