TOYOTA

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Category: Automotive

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United States

TOYOTA Reviews

Anthony Viecelli June 28, 2011
Not to be trusted
I was going to buy a new Toyota Highlander for my wife since she needs a 4x4 for work. I talked to the salesperson and three managers about making a deal. I was going to put $4, 500 hundred dollars down and bring it in on Friday. It was Saturday that I went in.

They told me okay and they had me sign two agreements -- one with nothing down and one with $4, 500 down.

I called Monday because I thought my payment was a little high with a $1, 390 addition. I was told that they had added an extended warranty to the agreement.

So I told this manager that I wanted to take that off and that I would be in on Saturday to put more money down to lower my payments. He said that's fine.

When I went in on Saturday, I was told that my paper work had already gone in and that all they needed from me was the $4, 500 and we were finished.

I was mad. Now I have a $720 a month payment and an extended warranty I didn't want. I was going to have that $2, 100.00 dollars taken off and was going to put $8, 000 dollars down.

I was told that there was nothing they could do. Don't trust any manager that works for auto dealers.
1964unhappy June 23, 2011
Sludge
We have a 2004 toyota corrolla, Never had a problem with our car until we took it in for a tune up at Toyota of Scion of Lake Norman in NC. I had brought my car in for a 4 cyl tune up. I was told they changed spark plugs, with irdidium plugs, flushed powere steering, E.F. I cleaning, top engine cleaning, and was charged 391.00 on 7/24/09. When I left my car felt weird, so I called they said your just not use to it, give a week. Well in that week my car kept on sputtering like I was running out of gas, kept stalling on me. Then the car started to put out some white smoke. I brought it back to the dealer on 8/8/09 they test drove and confirmed sputter. They confirmed they left a vacuum line loose from the service and they found some puddling of ignition chemical in the intake system which they said was causing smoke. they said they could not find any other issues wrong with the car and it was great. All working to factory specs they say. It continued to have problems the next week and I called they said it has to get the chemicals out of the system it nay take a month or so, . I was still filling the car sputter a lot like it was going to stall. and now blue smoke was coming out with start up. I brought it back to the dealer again on 9/26/09 and they confirmed smoke. At this time they said it was due to pvc value had oil on it. They said they removed cover and found sludge. They then offered me a deal on a new engine. rebuild for 5409. or replace with a manufactured at 3800. with a 12 month warrenty. I found it odd that this would just show up, I had also just passed my inspection prior to there first tune up on my car. So I told the dealer I can ot do that give me the car. I then took the car to another garage who said it really was not bad, and he did alittle removel clean up. That was over two years ago and like 35, 000 miles agao with out a single problem. On 3/31/2011 I was hit from behine. I was basically rolling 5 miles into a school drive way when a man texting hit me from behind going about 45. They angle of the drive way had my back end up so he kind of ended up underneath the car. He hit the frame so hard that even though I did not hit my head the whip lash knocked me unconcious. That was how I was found. It has taken them 3 months to reopair my car and now they have finished the body work and frame the car wont stay on. The body shop drove it around and felt it was possibly the timing chain loose. So the body shop took it to the same dealer from before Lake Norman Toyota. They just told them oh no dont work on the car it has sludge. Called there adjuster who called me and said we arent doing anything on your car and return the rental car. I went to Toyota and asked to see a diagnostic report that gave them this conclussion and they did not have one. They tried to get me once to buy a new engine and now they were un fair again. So I had the car towed to another garage to take a look and give there opinion. Both adjuster are to go out and look at the engine. itnt r a timingybut wont start. The garage that has my car now feels the impact of the ccident jolted it loose, when they continued to drive the car to find the issue additional proiblems maybe occuring at this point. I know alot of toyota had a sludge recal, if this is my issue as the toyota dealer says it is why is the corrolla not included. It is obvious it is an issue in touota cars. I was driving my car fine before the accident now I cant. My complain ias that the dealer says my car engine is ruined because of sludge so they have sezed all repairs. That is not the resaon my timing chain has come off.
La2011 June 17, 2011
camry 2011
2011 Camry bought new on October 16, 2011. Now tire issues. I googled the tires (bridgestone turanza) and Toyota and so many others explain the same issue. Yesterday it was 8 months old and has 6, 500 miles and the tire blew. There was no warning light until the time it blew. So tire wasnt riding on low or light would have been on. The Toyota roadside assistance came and said the problem is on the inside wall that it was not a nail or outside hit. I called toyota customer care who told my call the dealer-they dont care and say call manufacturer because Toyota doesnt warranty. Duh! Just keep waiting til people crash and die again to start caring. After just 8 months a tire shouldnt just blow without outside cause or excessive mileage, neither are the case.
goodatheart June 14, 2011
incompetent when repairing vehicles
Do not buy a vehicle from Toyota New Zealand or get your vehicle fixed by them they are incompetent and neglect to fix vehicles properly causing serious accidents if you value you life avoid Toyota
Peggy M Mandel June 7, 2011
Part Failure
When I had my 2008 Toyota RAV in for a recall service item, they discovered my passenger side front window's motor was broken. The car had 30, 500 miles on it and given that the "warranty' had expired 3 months before due to the lesser of 36 months or 36, 000 warranty, Toyota kindly offered to pay for the part if I paid for the $250 in labor. Sorry, but not good enough...you don't expect that a motor for an electric window will fail on a 3 year old Toyota. I called Toyota's Corporate Customer service which is incorrectly named and they told me they would not override the decision of the Toyota Corporate District Manager and I would need to pay for the labor. Did I mention the car has another "recall" on it for an airbag issue that can't be fixed by Toyota until approx 3 months from now due to parts not being available. Funny, how Toyota thinks that as a customer it is no big deal for me to take time off work to get my car into their shop, be without a car for a day while it is being fixed for a recall item and that I should have no problem paying for labor to replace a part that should not have failed in the first place.
Toyota of merriville indiana May 21, 2011
Toyota OF MERRIVILLE SOLD ME A NNEW CAR THAT HAD BEEN IN AN ACCIDENT AND DID NOT DISCLOSE THIS
Toyota of merriville sold me a new demo it had 1300 miles as a new car and did not disclose that it was in a car accident by one of the imployees they denied this saying that the car fax report is wrong So i went to the police station and they confirmed that it had been in a wreck. They colleced insurance money. had it fixed out side of toyota so there are no records. Toyota says that they are not resonable for what there dealerships do...Dont buy a toyota its nothing but problems. trst me
T Sheroke May 9, 2011
Horrible service
A company and how it deals with keeping track of payments made means a lot to and speaks very loud. My daughter bought a car from Toyota a year ago and it seems that they can not keep track of her payments made. Not only that; she called them to talk to them and gave them her information they needed and thisguy proceeds to talk to her all about her account. Then when she complains to them about her not being able to access her account online because they changed up their site; this idiot she is talking to tells her that he can't discuss her account unless she signs in online. Are they for real??? If they are that incompetent I will NEVER buy a car from them. You know they say word of mouth is the best advertisement so I will tell anyone I talk to never to buy a car from them. THEY ARE HORRIBLE!!

NOT A FUTURE CUSTOMER
saidi habonimana May 9, 2011
CAR NOT DELIVERED
I bought a car in feb 2011 for $2386 and I did never receive the car. I unsuccessfully tried to join Nishimoto auto co ltd .
Please search him and ask my car.
YMTS May 9, 2011
Loud engine Voice
Ater making the overall Service 2 on 5-4-2011 a the engine started producing Loud Sound, then i visited the service again they to solve this problem but the engineer responsible of the Car (eng. Ahmed Medhat) said that the reason for this sound is due to the change of Gas filter that was changed in the last service done lately and that he couldnt solve the problem till now and it is really anoying driving the Car with such noise ... i really cant understand that the offical service Center For Toyota in Egypt (Abbasia Branch) Cant solve Such a problem . please i need to solve this problem as fast as possible Because i m lgoing abroad at the end of this week on a Business trip.

Regards,
Eng. Yasser Shosha

Car Model: Toyta Corolla 2006
Chassis of the car: 460099022
Car no.: 18140
Contact Email: [email protected] Mobile: +2 0174771619
Jo Atmos April 23, 2011
price difference
The new Toyota FJ.

I was looking to buy one of these but out of principle I changed my mind.
As the RRP price in Australia is on average $50, 000.00 excl "on road costs" while the same model
can be purchased in the USA for 28, 000.00 excl tax or Japan $38, 000.00.
RRP=Recommended Retail Price! Recommended by whom?
Read as "Really Ridicules Price"!

Darwin 48, 927.40/49, 339.40 realy redicules price 44, 990
Brisbane 49, 337.00/49, 751.00 realy redicules price 44, 990
Sydney 49, 343.96/49, 763.96 realy redicules price 44, 990
Canberra 49, 730.50/49, 730.50 realy redicules price 44, 990
Melbourne 48, 749.10/49, 159.10 realy redicules price 44, 990
Hobart 49, 344.90/49, 760.90 realy redicules price 44, 990
Adelaide 49, 435.00/49, 851.00 realy redicules price 44, 990
Perth 50, 099.80/50, 550.05 realy redicules price 44, 990

http://www.toyota.com USA
FJ Cruiser 4x2 AUTO 25, 290msrp
FJ Cruiser 4x4 MAN 26, 470msrp
FJ Cruiser 4x4 AUTO 26, 880msrp

FJ CRUISER
MSRP 3.140 million JPY - 3.320 million JPY= $38, 000.00 AUD
(Information http://www.mytoyota.jp/english/newcar/lineup/?suf=76 from as of 11/10)

Nagoya - Fremantle port 7500km
Nagoya - SanPedro port (Los Angeles) 8500km

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