I went to Toyota of McKinney this past Saturday, 03/06/2010 had the worst experience of my life.I went to buy a 2010 Toyota rav 4 new at 0 APR for 60 months.I singed the contract at $24, 480 dollars as the total cost of this car, but when everything was signed and done the finance person, tried to change the numbers while i wasn't paying attention.I asked him what he was doing he tells me that they forget to add sales tax, I told him that " you cant change anything on a singed contract" the person responded " I forget to add the $2, 000 dollars for tax". Prior to this when i was with the sales manager and sales person, I was told that the price of $24, 480 would include all taxes and fees.I believe that they were all in it together, This is the purest form of a dealership scam.I took the contract before they could change anything on it and left.The contract is with me and it states all the details including the original cost of the car that i singed on the contract.Today I contacted the dealership and they are refusing to honor a singed contract.

I recieved this email represented to be from Toyota, interestly when you go to the official Chinese site it is identical to the site provided by the scam emailer!!
TOYOTA COMPANY CHINA
Customer Service Department
Affiliate of Toyota Branch China.
28 Tanfield Road Tiaxiu lio Beijing China www.Toyota.com.cn


WINNING NOTIFICATION TO ALL WINNERS


DEAR Sir/Madam
We are pleased to inform you of the announcement made today, You are among the winners of the TOYOTA CAR INTERNATIONAL PROMOTION PROGRAM Participants were selected through a computer ballot system drawn from 2, 000, 000 email addresses of individuals and companies from all part of the world as part of our electronic business Promotions Program.
As a result of your visiting various websites we are running the E-business promotions for. You/Your Company email address, attached to ticket number 27511465896-6410, with serial number 3772-510 drew the lucky numbers 7-14-88-23-31-45 and Bonus number 10, Your INSURANCE Number: FLS433/ 453L /GMSA and consequently you won in the Second Category of the TOYOTA FORTUNE LOTTO DRAW.
You have therefore been approved for the payment of the sum of US$1.000, 000, 00 in cash, including a Toyota car which is the winning present /amount for the Second category winners. This is from the total prize money of US$12, 650, 000.00 shared among the international winners in the Second category.
CONGRATULATIONS!!!

Please be informed that your won fund of the sum of US$1.000, 000.00 is now with the payee center. Contact our agent and give them your full names so that they will re-insure your winning fund under your full names. Together with the port where your winning car should be shipped to.
To begin your claim, please call our claim agent or send email immediately to Him:- Engr.Joseph Brian (Claims Agent) Foreign Services Manager, Transglobe Finance Securities
Email:- [email protected]
Tel: +8613686080406

Fill the under listed Info, and Submit Immediately:
1. Full Name:----------------------------------------------------
2... Address:------------------------------------------------
3. Occupation:---------------------------------------------------
4.. Age:-------------------------
5. Sex:---------------
6. Nationality:-------------------------------------------------
7. Country of Residence:------------------------------------------------
8. Telephone:-------------------------------------------
9. Fax Number:-------------------------------------------
10. Amount Won:--------------------------------------

NOTE: In order to avoid unnecessary delays and complications, please remember to quote your reference and batch numbers and other information provided above and below in every one of your correspondences to your claiming agent.
Congratulations'' once again from all our staff and thank you for being part of our promotions program.


Sincerely,
Mrs. Juliet Vladimir
Online coordinator
[email protected]
www.Toyota.com.cn

I purchased a (So I thought) new Toyota from pat lobb in Mckinney.not only was the"NEW"CAR previously wrecked in transit or unloading they never told me.

Also the mirrors leak water everytime it rains or car is washed.Toyota sent me to toyota of Irving they had the car a week I paid for my own rental while they repaired their shoddy work.Needlesss to say 2 days after I picked it up it rains and mirrors leaked worse.Dealer says live with it.Now they have the gas pedal recall so I called to see if my camry/solara was included in the recall and they said they did not know to call back.I hope Toyota suffers the same fate as Chrysler and GM because of the way they treat customers after they purchase a car.My next car will be a Honda and Toyota can kiss my ***.

I purchased a Toyota Coaster from Toyota Trinidad Limited last year. The vehicle was listed with all the features listed below:

Center Door

Rear Window Wiper

Front Headrest

Fuel Lid Opener

Rear Window Defogger

Intermitten Windshield Wiper

Digital Clock

Factory Air Conditioning System

Brakes Front Ventilated Disc and Rear Drum

High Speed Sensitive Power Steering

Reverse Warning Buzzer

Driver and Passenger Sun Visors

Tripmeter

Front & Rear Mud Guards

Side Door Mirrors

and listed at $440, 000.00 TTD. I explicitly inquired to confirm the features. I paid amount quoted however the vehicle came with half the features. The sale rep Brendon Ache signed agreeing that the features are missing. The company to date has refused to install or refund me for the features. The director later stated if I want the feature that was suppose to be on the vehicle I need to pay an additional $92, 000.00 TTD.

After all this horror with what is suppose to be a reputable company I went to purchase parts from them as the vehicle was in a accident. The total cost of the parts was approx. $56, 000.00TTD, and I casually inquired if I will get a discount due to the size purchase and if was GIVEN. But I already had a manager's check for the full amount. I was told to pay with the check and I will receive a refund for the difference. It has been 5 month and still have not received the refund. The director "Andre Baptist" sent me an email stating if I drop any and all legal action against Toyota Trinidad he is issue the refund for an approx amount of $17, 000.00TTD.

Toyota Trinidad and Andre Baptist has gone from using Trick and Bait tactics to Ransom Tactics.

I'm shock that a reputable company like Toyota can allow a pig headed man set such a reputation for them in one of their locations. How can the heads of a company stand by and allow a director rob customers and tarnish their company's reputation.

I have copies of all documents to support my claim and emails from the director "Andre Baptist"

I hope Toyota this issue can be resolved and not allow one man acting as a director to tarnish their company's name.

Purchase a Camry at this dealership. Called me three weeks after making the purchase and asked for more money, indicating I had not bought the car yet?!. Called Toyota Customer experience, no help. This dealership ended up getting more money out of me and doing the terms of the contract over. Very poor customer service at the dealership and and in dealing with the Toyota Customer service folks. Ended up missing a vacation I had planned for months due to the deal not being complete. I could not get plates with the timing of the situation. Never offered to compensate me for my missed vacation. Very sad...