they took more than 7 days to get my account to lvl 80 and they steal 400g from me

this is an example of my chat with them...

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Chat InformationYou are now chatting with 'Apple'

Apple: Hello.Welcome to Customer Support Center!.How may I help you?

jedan: hey apple i talk to you on saturday about the sevice i request on the 12 of this month and you say, for today it will be done, but it didnt happen

Apple: order code plz

jedan:xxxxxxxxxxxxxxxx

Apple: sec

Apple: 73 to 80

jedan: yes, and when i pay the service it was suppose to be done in 4 days

Apple: sec

Apple: It is tuesday, early in the morning, all accounts are offline now, There is a very unusual cause.

Apple: Well-known, Blizzard will carry through their weekly maintenance as usual today, otherwise, It is

Apple: unfortunately, They are investigating all their accounts this time, All guys exit the game,

Apple: They have to stop for about serval hours to one day to prevent drawing attention to the account.

Apple: It is heard that it's a cosmopolitan checking by Blizzard.We have to be much more careful.

Apple: and our guy said you will; receive our email 4 hours later

jedan: i just want to see my account lvl 80 for tomorrow if possible, tell your guys to stop farming gold on lvl 69-70 fire elemental and done what he started plzzz

Apple: ok

jedan: and tell him about the 500g that are missing also

Apple: ok

Apple: our guy will all your gold to you when they finish it

jedan: so for tomorrow it shall be done?

Apple: yes

Apple: try our best for you

jedan: ok then, thanks one more time for your help

jedan: have a good one

Apple: you too and thanks:)

Smile: Hello.Welcome to Customer Support Center!.How may I help you?

Smile: whats wrong

jedan: i just want to see my character on lvl 80 for tomorrow but

Smile: ok wait plz :)

jedan: your team still trying to make gold out of it

Smile: sorry

jedan: i dont care if you guys want to farm gold with the account but plzz make it on higher mobs so y can be able to get more exp and get lvl 80 faster

Smile: really sorry for that

Smile: we will do our best to have it done tomorrow is that ok

jedan: killing lvl 69-70 isnt going to work

Smile: i will tell him that problem

jedan: ok i appresiate it

jedan: thanksSmile: ok

Smile: you are welcome :)

jedan: i just hope that for tomorrow my account is lvl 80 or i will be very dissapointed guys

jedan: thanks againg

Smile: ok

Smile: my pleasure :0

Smile: :)

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Chat InformationYou are now chatting with 'Janny'

jedan: hey janny

jedan: hello??

Janny: Hello.Welcome to Customer Support Center!.How may I help you?

jedan: my order code is xxxxxxxxxxxx, my account still isnt lvl 80, when your team told that for today it will be done

Janny: sec plz

jedan: i just want to inform you guys that i dont want to keep using your service, i will get the last lvl by myself, i will change my pasword soon, just told your team to send my THE 500 GOLD that are missing on my character

jedan: tell**

Janny: lvl79 now

jedan: yes i know

jedan: tell your team to send me the 500g that are missing and i willl get the last lvl by myself

Janny: ok

Janny: we will leave it when we finish it

jedan: i dont want to wait another 3 or 4 days to play on the account, the service that i pay was suppose to be done in 4 days

jedan: and is already a week

Janny: we will finish it soon

jedan: when is that soon?

Janny: in 1 day

jedan: so, tomorrow at this time it will be ready?

Janny: yes

jedan: are you 100% sure of that ???, because yesterday "smile" told me the same

Janny: sure

jedan: ok

Janny: :)

jedan: thank you for your time

Janny: pleasure







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Chat InformationYou are now chatting with 'Janny'

Janny: Hello.Welcome to Customer Support Center!.How may I help you?

jedan: hey janny, i got the sevice that i request with you guys done, but i still missing 400g on my account

jedan: my code is xxxxxxxxxxxxxx

Janny: se c plz

jedan: you still there>

jedan: ?

Janny: my guy we are lvling now

Janny: you can check it when we finish it

jedan: the account is lvl 80 already

jedan: i just check it a min ago

jedan: tell your team or your guy to send me the 400g that i'm missing by mail

Janny: we will leave more gold for you

Janny: plz wait a moment

jedan: when i give you guys the account there was 1700, there is now 1300, just send me the 400g and i will be more than happy

Janny: we will leave it for you

Janny: plz dont worry

jedan: the problem is that i already change my pasword, i'm going to start playing on the account, thats why i'm asking you guys to send it by game email

jedan: ok?

Janny: sorry

Janny: we cant email to you

jedan: why?

Janny: i dont have the right

Janny: so sorry

jedan: you dont have the right?!?!, but you have the right to take 400g out of my account without my permision????

Janny: i have said we will leave it when we finish it

jedan: and it already done

jedan: my character is 80 already

Janny: i know, but we need time farm gold for you

jedan: how about if i decide to buy gold for that server, you guys will have to send t by email

jedan: i cant wait another day to start playing

Janny: yes, but we are not the same department

Janny: so sorry

jedan: and isnt my fault you guys took that gold

jedan: omg

jedan: ok just forget it

Janny: ok