We contracted Trademark due to their affiliation with Renomark. It was a complete disaster. We moved our young family out of the home and into a rental property. For nearly 4 months, our property sat empty - trades rarely showed. As per our contract, the project was to be completed within 6 months. It was finally completed after 1 year and only after Trademark was fired from the project and a new Contractor was brought in. During the process, Trademark disrespected our home - our tile in one bathroom was completely ruined due to workers with muddy boots using it and not putting down anything to protect it. Despite having signed contracts, some of the trades who Trademark used increased their prices by 50% of the signed contract price and then refused to complete the job or release the permit unless we paid the new price. One tradesperson working under Trademark took payment for bathroom fixtures then disappeared with the money and didn't provide us with our fixtures. We did contact Renomark and they refused to do anything about it as they say that they do not regulate their members - it is strictly a vehicle used as a marketing tool. We ended up terminating our contract with Trademark and found someone who is not a member of Renomark. This contractor was amazing - he finished the work on time and on budget and the quality was better than that of Trademark. Our new Contractor was disgusted by the garbage that he found had been thrown in our walls by Trademark and the poor quality of work that he had to end up fixing. Don't go with big name firms...find your Contractor through referrals! As an FYI, Trademark was found guilty (as of Mar8, 2011) on one or more code of ethics violations with the Canadian Homebuilders Association and with Renomark. As such their memberships are suspended. Additionally, we ahd Service Alberta look into their business practices and as such Trademark was asked to change the nature of how they advertise as a contractor...buyer beware!!