I just put my order in on monday and then my creditcard called me today on thursday and told us this information. so we stopped the company from charging anymore. My mom and i looked into the company of "health focus" and found out they are actually called Trading Planet LTD/ The number we got was +44 203 139 9027. They claim to be open and then it hangs up on you.
I am one of the lucky ones that found out about this before it was too late. but i hope the ceditcard comapny is willing to co-opperate. Should I email these men if i get charged more?


the emails of these men are :
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

Hey Guys

I have been caught up in the Acacia berry tablets scam & I can not even contact the people on any of the phone numbers. I was supposed to revieve there product for postage only but now the have ripped me off to the tone of $300.00pounds I don't know what to do next

Cheers Suzanne menzie

I responded to an advert on the internet regarding some slimming pills which were marketed by the above company. According to the ad I would receive FREE diet pills. Upon receipt of the pills on 17 October 2009, (after paying£3.95 for postage), I checked the internet again and discovered that I would be charged a fee of £75.00 unless I cancelled the subscription within 15 days of receipt of goods. I immediately phoned to cancel and was assured by the sales rep that my subscription had in fact been cancelled forthwith. Today I checked my bank account and found that I had been debited in the amount of £75.00. I immediately phoned the call centre for Trading Planet Ltd to find out why I had been charged when I had in fact cancelled this subscription. I was informed that my subscription had NOT been cancelled, and that it would only only be cancelled today. The person who I spoke to (CAMCE)???? asked me what my cancellation number was and obviously I did not have this number as the person I spoke to when I originally called had neglected to give me this information. CAMCE advised me that the money that had been deducted was non refundable. Basically
they have fraudulently debited my bank account as I did in fact cancel this subscription timeously. I would like some assistance in bringing these crooks to book as this is just a huge scam. The call centre personnel are very unhelpful and refuse to put me in touch with a supervisor so that I can take this complaint further. Please could someone give me advice as to how to get this money refunded.

2 unauthorized payments taken by this companyon 30th Sept and 20th Oct 2009 also known as global wellbeing signed up for trial of life cleanse cancelled within 14 days & have never recieved any goods from them. But they have continued to make payments & all phone contact numbers are dead. Have set up dispute with credit card company but this scam needs to be stopped.

I am yet another person who seems to have fallen for this scam. Very frustrating and costly learning curve. Purchased what I thought was just a sample of a product. Have now had 4 separate payments (unauthorised by me) deducted from my Visa card - total $659.00!!! Nearly died. Can't believe these people get away with it. Worst part is bank says although you cancel your credit card there is no guarantee it will stop them taking more monies from your credit card - no idea how this works as thought with cancelling it mean't cancelled. Anyway can now only hope to contact these fraudsters - report them and cancel anything I have with them! The system is very poor that these people can get away with this and by the looks of it a hell of a lot of money.