On 7.7.09 I ordered a 15 day risk free trial of slimming pills. Since this date the following charges have debited to my credit card:

1. 9/09/09 $1.90
2. 9/09/09 $5.06
3. 7/10/09 $141.46
4. 7/10/09 $141.46
5. 21/10/09 $134.30
6. 21/10/09 $134.30

totalling $558.48 AUD.

I too was unable to get through to the number to cancel the orders. I was told that if I cancelled an order within 30 days of shipment I would be entitled to a refund. I received an email from the cancellations department who advised that I was not entitled to a refund.

I ordered their free trial of Life Cleanse tablets & did not receive any further communication. They've sent 2 further bottles, plus an invoice for 82.95 British Pounds. They say they do not accept returns!

I have tried calling all the telephone numbers stated, international (just get answering machine, music & call during GMT hours) & supposedly toll free from Canada (which is not in service). I sent an email to [email protected] & it was undeliverable due to "unattended email address"! How convenient!

There seems to be no way to cancel this ongoing order!

Please advise.
Sincerely,
Heather Smith
Winnipeg, Canada
[email protected]

This company claims to offer a free trial for a cost of £3.95 p&p. They do not fully disclose in their terms and conditions that they will take a further amounts of money - in my case £74 - without first obtaining permission.

I managed to contact the company and their representative was rude and unhelpful - no chance of any reimbursement!!

I am soo annoyed with myself for believing their offer - I feel such a fool!!

I have just been trying to contact the company to no avail. devastated to have been taken in by these people. spoken with credit card company and they can not stop the entry can only negotiate on my behalf. Have cancelled my account and reopening with new details to stop these bandits. Wont be an idiot in the future.

I gave my details based on the promise of a free sample but was further billed £79 plus £3.95 shipping and handling totalline £82.95
The order date on the invoice I was sent was weeks after I actually filled in the application for the free sample. This is at best misleading and these people should be arrested! This is a complete disgrace and I have had to change my account details to avoid further money being 'stolen' from me by this unscrupulous company. I hopt they are brought to justice before they rip off even more thousands of people than they already have.