Trading Planet Ltd

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Category: Business & Finances

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United States

Trading Planet Ltd Reviews

nadia ocampo September 29, 2009
el producto no llego
solicite por internet una prueba "gratis" me hicieron el cargo de 5.80 dls el producto nunca llego y ahora pretenden hacerme un cargo mensual de 69 libras por un producto que no envian.

la pagina de internet solo ofrece la posibilidad de cancelar llamando a Reino Unido, no tienen correo electronico ni dirección de la empresa.
mirna edith September 28, 2009
acai berry & life cleanse
ofrecen dos productos que son el acai berry & life cleanse, que supuestamente limpian el colon y ayudan a adelgazar; pero esto no es cierto, lo unico que me ocasiono fue una taquicardia y extreñimiento de mas de 3 dias, lo cual hizo que tubiera que requerir asistencia medica.
he intentado comunicarme a los telefonos que proporcionan para cancelar los cargos posteriores que pudieran hacerme, sin embargo no he tenido exito en las llamadas, la vedad ya no se si exista esta empresa, lo que no quiero es que sigan apareciendo cargos en mi tarjeta de credito por estos conceptos.
Jan Stein September 27, 2009
Aci Berry Detox
I have received my sample of Acai Berry Detox and Cleanse tablets.
I am cancelling my subscription as these tablets disagree with me.
I will not accept any product sent to my address or pay sub fees.
Jan Stein
Po Box 356 COONAMBLE 2829
DANIELA TERESCENKO September 22, 2009
Acai Berry Detox
Your order for special promotion Life Cleanse Diet pills as a trail, but I paid A$9.00 postage.
There were no instructions with the product, so I didn't know how to take pills and looking at your website there are no instructions to be found. I wish to cancel my future orders, as this product does not work for me. Please reply by email confirming my Order No. 43444775 is cancelled from September 23 2009 - to [email protected]
Please do not supply any further Acai Berry Detox products as advertised on Website.
PLEASE NOTE THIS IS A CANCELLATION OF ORDER 43444775 CUSTOMER NO 80374825
Oonagh September 21, 2009
Life Cleanse - Trial
The free trial offer of Life Cleanse appealed to me as if it didn't work I wouldn't order any more. Now I see my credit card has been charged £74.29 re 'Focuscleanse' which I can only assume is the same as Life Cleanse. I have not received any futher products and when I went back to look on the company's website, terms and conditions it is quite obvious this is a scam. The customer/buyer is not told to read the terms and conditions and tick either accept or decline. Surely there is a regulatory body that can put a stop to this scam.

Oonagh, Newry
Rachelle Turton September 16, 2009
unable to contact company
Purchased product over the internet after reading all terms and conditions.
I want to cancel order.
I cannot contact the company, cannot get phone number to connect and no email address.
Dufus September 10, 2009
Fraudulant Use of my Master Card
Important Member Information: Account Number 80142902 and Order ID 41902644‏ for (Life Cleanse)

and Account Number 80142778 and Order ID 41901429‏ for (Acai Berry Detox)

Ordered products from Trading Planet Ltd (Acai Berry and Life Cleanse)

The initial products were ordered from the free trial advert and my Mastercard was debited AU $3.50 on 07/08/09 and statement showed it was withdrawn by Focus Cleanse & Vitality Clean (inc Int currency fee) Goods arrived.

On 27/09/09 two transactions were made from FocusCleanse & VitalityClean for AU $148.34 each (Total AU $296.68). These were authorised because i failed to cancel the product within the 14 day free trial However the goods never arrived. (inc Int currency fee) I have tried cancelling with the contact details provided in their terms and conditions stated on their website. But fail to get an answer.

A refund for fraudulent use of my credit card would be greatly appreciated.

Yours in anticipation

Rita

PS: The order was originally through Viv3 Labs UK

I tried phoning a number of times but no answer

NOTE: Just received returned emails as undelivered
TraceyLou September 10, 2009
Life Cleanse/Acai Berry
I have just read with horror all the complaints about this company so immediatley went to my bank to do a cancellation order which they did, I also phoned Trading Plant customer care number 0808 238 9891 and spoke to 'a very nice lady' to cancel all future shipments to which she provided me with cancellation numbers and asured me that no more orders would be sent and no further payment would be taken from my card, she also gave me an e-mail address of www.acaiberryexclusive.com which I am about to try, hopefully this has been enough but I am prepare to have to cancel my bank card if necessary, wish me luck and will keep you updated.
cb68 September 9, 2009
free offer is scam
tried free samples for p&p price of 3.95 - charged 74.53 twice 20 days later. According to t&c (as advised by recepionist if you dont cancel within 14 days) then you get charged full price of samples.

Cannot get money back very difficult to contact company - wouldn't mind so muchy if tablets worked - totally crap - GAINED 3lbs in 2 wks
ASHIKI September 9, 2009
free trial scam
It is 10:30pm (NZ Time)8/9/09- I have wasted 10 mins talking to 3 different customer service tonight . What I thought was a free 15 day trial purchase turned out to cost me $180.89 (nZ dollars) for each product of ACAI BERRY and COLON CLEANNER
After signing up I tried to cancel when the product didnot turn up WITHIN 10 DAYS.
But off course with the time differences if was quite difficult especially with no email or voicemail available TO GET THRU TO CUSTOMER SERVICE.
And on the occassion that I did get thru their computer systems was conveiently down- communication were dead.
Finally on the 20th of August I got thru and cancelled the order that I had placed on the 4/8/09.
The customer service assured that all orders had been cancelled and I wouldn't be charged .
But come the first month banking statement I was billed $180.89 (nZ dollars) for each product .
I had read the fine print and done things accordingly, I got caught within the time differences and the very unhelpful customer services.This company are using the terms and condition to hide this scam .

OVERSEAS BUYER BEWARE-THERE IS NO CUSTOMER SERVICE AS SUCH, YOUR CALLS WILL BE ANSWERED AND HANG ON, YOU WILL BE TOLD THAT THE COMPUTER SYSTEMS DOWN AND SO THEY DELAY YOUR REQUEST UNTILL IT'S TOOOO LATTEE!!! SIMPLY TO DO NOT SUPPORT THIS COMPANY##!!

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