Trading Plant Ltd
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Category: Lifestyle
Contact Information United Kingdom
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Trading Plant Ltd Reviews
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October 28, 2009
SCAM- Please Read
i purchesed a 15 day trial of ACAI berry detox for P&P for $9.95 from my credit card on the 10/10/09, i received the rubbish product on the 24/10/09.
on the 27/10/09 i went to the bank to withdraw some funds an found that i had been billed and amount of $164.80 from my account, I rang the bank and was told that i needed to get in touch with this company as they had billed me.
Well this is where all the problems started i rang the company and actualy got hold of a person and explained the situation to him, he advised that he had cancelled my order and did i want the cancelation number i asked could he send me this in writting so i had confirmation of this, he advised me NO it was not there policy,
then i asked him if i could speak to his manager again he said NO because i would only get the same answer, sensing my frustration the guy hung up on me.
i rang back and got a different person and i explained the situation to him again and he advised that as i didnt contact this company wthin 15 days i have been billed full price for the product.
again i explained that i only received the products on the 24/10/09 so how could i have a 15 day trial the product if i had just received it, the guy said that it was from the day that i placed the order on the 10/10/09.
I avised the guy that the company didnt actually send the product untill the 16/10/09 so how could the 6 days be counted as they hadent even sent the products untill the 16/10/09 so 15 days from then would have been the 31/10/09.(i contacted them on 28/10/09 ) the guy told me that he could not do anything for me.
i asked again to be put through to someone who could help me and was told that he couldnt do that again as the manager would tell me the same thing, I asked could i hear that form the manager and the guy hung up on me again.
MY best advice is to stay as far away from this bogus product as it is a HUGE SCAM i wish i did some research first but will never do any internet purchasing again!!!
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terri k
October 8, 2009
Unfair trading
Like others I ordered free month sample - order date Sept 4. The samples never arrived and, not being able to get a phone no, I wrote to Trading Planet Ltd (on Sept 21) informing them of this & cancelling the order. I had no reply & this week they have charged for more product to be sent! I've no idea how to comunicate with the host company. Has anyone else been succesful in contacting them?
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uta
September 28, 2009
Expensive "Free" Trial
I signed up yesterday for a FREE trial and was "lucky" enough to have a reduced amount of P&P (0.65)
to pay in order to receive my FREE trial of this wonderful plant called Acai berry from absoluteacaiberry.com
Funny enough I ordered from them because I read a document on
http://www.acaiberry-warning.org/?t202id=4487&t202kw=accai&gclid=CKHvoN6GlJ0CFYIA4wodgUhp0w
which is supposed to be written by some doctors to warn us against bad products and cons.
The first company they advised you to go to?
You guessed it :
www.absoluteacaiberry.com
So I signed up, thinking I could try this product and order it if it was any good later.
When I failed to received a confirmation/email, I googled them...just in case!
This company has a very profitable CON; they keep your credit card number and debit you every month, sending you this product which costs you £££££ more this way than if you buy it anywhere else.
And you actually agree to the terms and conditions when you sign for the Free trial.
I just thought I would send them a letter and call today to cancel my Free trial and at the end of the day only £0.65 would possibly be debited.
I just called HSBC and I have been debited of £4.20, the rep there said that I really should cancel my card all together.Which I did.
AND I send a registered letter to
TRADING PLANET (56 Phornton close- Pelton-chester le street- Co Durham DH2 1QH) and called them
Not on the number they give you, but on 02031399027 where a human being answers the phone quickly and is supposed to cancel your trial.I was told the product has gone already...
Hope that will help other people who fell for it.Reading some comments here helped me ;-)
Good luck.
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