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trigger1982
January 8, 2011
Wrong items shipped
On 122410 I ordered replacement 7" springs for our trampoline. Once I opened the box, I noted that 2 of the springs were shorter as well as several of them appeared "loose" and worn. After measuring I determined that 2 of the springs were 6 1/2". I have tried contacting them for a week through the phone numbers listed on their website, on the invoice, through email, & finally even through a fax. As of today I have still heard no reply & since they are obviously going to be so unresponsive to me they have left me with no choice but to dispute the charge with my card company. I will spend more than the charge of the springs alone in attempting to dispute this charge but it does not matter. This company is a complete scam & unresponsive to customer concerns. I WARN everyone to steer clear of doing business with them.
Please see attached photo. You can see that the outer two are obviously shorter as well as see the measuring tape. You can also see the difference in color.
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Kijjerda
January 6, 2011
Stop buying from them and shut down their fraudulent business
I purchased a trampoline pad from trampolineand more which per the website had a one year warranty and two to three year expected life. After six months of use the pad disintegrated. The blue plastic covering cracked and the foam padding was blown all around my yard. I called trampoline and more and was told that I would receive a replacement pad. After two weeks with of no action I called again and was told that they had some issues with the pad manufacturer, that they had many defective pads and that the replacement pad would be shipped our soon. Four weeks later I called and was told that the pad warranty had exopired and that they were not responsible for any replacements. When I checked the website, sure enough, they had modified the posted warranty period to six months instead of the one year waranty shown when I made my purchase. These people are dishonest and sell poor quality merchandise. Anyone who purchases from this website is supporting a company that rips off innocent consumers. If you don't care about throwing away your own money, at least consider that your are keeping these thieves in business to con future unsuspecting customers. Stop buying from them and shut down their fraudulent business.
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