Trane

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Trane Reviews

Dannyhenderson1969 September 17, 2009

Trane salesman

There is a Trane Salesman that is involved in illegal activities with regards to government(Military) employees. He has purchased them alcohol with his credit card on several occasions for purposes of getting his equipment on Dyess Air Force base. This issue is morally wrong and against the law. There are several witnesses that have overheard this withing their Civil Engineering HVAC shop and have witnessed Randy Barnett (Trane Salesman) doing this activity. This is appauling and should be dealt with before these two witnesses go to the new paper with this report. They would rather do this anonomously and without public support, but if not dealt with, they are willing to testify to this issue.

September 15, 2008

Defective Trane HVAC

We purchased a Trane HVAC from Home Depot(they contracted out with Advantage Air) on July 14th. It has been leaking for over 2 months and now we have water damage as well as mold. The A/C came with two defective parts. Advantage air has been out over five times and Home depot has been out twice.
We are stuck with this defective A/C and no one is taking responsibility for anything.
Home Depot told us Fri that they will take care of the water damage ONLY if we keep the defective Trane A/C from Advantage Air.
How many times does it take for a company to come out to see that the unit is broken. Just goes to show you ...once you start having problems..no one is there for you .
When you want to go higher up with the big companies...they will not give out the "real bosses" numbers. HELP
C Hogue