Transmission Masters

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Category: Automotive

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United States

Transmission Masters Reviews

August 13, 2007
Wrong selling practices
Unfortunately, my 15 year old son and his 2 friends went joyriding in my neighbors/friends car when my neighbor was out of town. Thank God no one was hurt. My neighbor "Greg" knew someone was driving his 1989 Toyota 4-Runner per it was parked incorrectly in his driveway, and my son did confess to it. Rather than calling the police he & I agreed that I would ground my son for life and fix what he believes is wrong w/the car. The car on Kelly's Blue Book is $3,100 in excellent condition and $2,100 in fair condition which I believe its worth. The 1st thing Greg wanted checked out was the Transmission--So I take it to a Transmission Masters, the place that Greg had the transmission fixed in 2003. On Friday Aug 3rd I gave them the old receipt that Greg had {warranty expired @ 3 years} and explained to them that I just wanted them to check the Transmission. There Billboard in front of there business has a advertisement of "Free Transmission Check". The agent said they were to busy and could do it on Monday. So I left them the key and said CALL ME when your done. I called on Monday and the agent said there running behind but will check it on Tuesday--I explained the situation that I had to do alot of repairs on it and it was my last day off so he agreed I pick it up and drop it off before 6PM or leave key in dropbox. I then fixed front Breaks, oil change, car wash and even bought 2 new tires for back of car. I went back to Transmission Masters before 6PM and the doors were locked so I left Key in drop box. I get a message from Greg that Transmission Masters called him saying there is something wrong w/transmission. So I call TM and they said we did'nt even look at it yet but we have your number. The next day Aug 8th I am @ work and Greg calls me telling me that the estimate is $2,900 something and maybe more so he tells them to go ahead w/it and order the parts. It took me about 1/2 hour to get that message and I called Transmission Masters immediately explaining to them that I was in charge of fixing the car and told them to STOP!!!! He said its to late already ordered the parts. I told him I would pay whatever the labor was and just stop and he said I'm not talking to you it's not your car. I told the agent THE DAY I BROUGHT IT IN to call ME which he agreed... I called Tuesday morning to CALL ME and he agreed. I DID NOT GET ONE CALL from Transmission Masters at all regarding this matter. Personally, the car drove GREAT and I believe the agent knew my back was against the wall. As of 820AM on Aug 10th I'm still unsure of what my rights are. I personally am to the point of a nervous breakdown. Like I mentioned before I just wanted a FREE TRANSMISSION CHECK like the ad said, and now I'm stuck. My other options were purchasing another vehicle w/would be in alot better shape or telling Greg to press charges on the 3 boys so the other PARENTS can have the STRESS. Please HELP me per Transmission Masters selling practices are WRONG. 817 581 6263 Joseph Sieber 4808 Green Drive, Haltom City TX 76117 and the address for Transmission Masters is 7339 Hwy 26, North Richland Hills TX 76180

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