Transunion Credit Bureau

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Category: Business & Finances

Contact Information
United States

transunion.com

Transunion Credit Bureau Reviews

Vinsote January 18, 2011

Paid up - still showing outstanding

On 4 June 2009 I settled my Vodacom Credit Card. All was okay. Last week my wife and I applied for a Home Loan. We were informed that I am listed on ITC, with the reason beeing that my Vodacom Credit Card is in AREARS, and I am still owing the full outstanding amount!!! I have spoken to Bongani Dhlaphu on 011 369 2927 and he confirmed that I need to get a letter form the admin department stating that the account is paid and closed. i could not be provided with a number to phone, but only a fax number. I have faxed through the request now, but was informed by Bongani that it will take 48hours+. I have to get that letter, in order to get the approval, or else we will lose the house!!! I need that letter a.s.a.p!!! Please help!!!

I have signed the OTP for the house, thingking that all is fine. I NEED THAT LETTER A.S.A.P!!!

Lebendun September 5, 2010

The call centre just does not answer the phone

First of all the Callcentre just does not answer the phone, i've been trying to call for the last 2 weeks, everytime holding for more than 15min, no answer, I understand that there's high call folumes, but really!! I've have paid up everything that was on my name more than 'n year(some more than 2 years) ago. The companies never cleared my name from there side, I contacted them all an requested that they do so, and according to them it has been done, I am trying to get vehicle finance and it is rejecting because of this. This is horrible service. The hole idea of your Company is to help us manage our credit better, but it does not seem to be the case! I need somebody to contact me urgently, this is not acceptable!!