My complaint is against the travel agency from whom I bought qatar Air lines Ticket to Seolu.
My Ticket was for 12 November 2010, from Gatwick to Seoul (Incheon Airport), and return on
20 Novemebr, 2010.
I had to change later my flight, and asked the flight Agent to change it for me.
They asked for pounds Sterling 190 as penalty.
In their web.site (crystaltravel.co.uk, the penalty was mentioned as the Airline's penalty (which
was pds.100.00 as Qatar Airlines) plus pds.50.00 as handling fee of the travel Agency.
I confirmed the penalty as pds.150.00, but unfortunately they asked for pds.190.00.

In order not to miss the flight, I accepted to deduct my account by a further pds.190.00, but, it is
realy un-fair.
The details of the travel agent is as follow:


Cherrubin Navaratnam | Manager
| Worldwide Travel & Tours
RE-DEFINING THE WORLD OF TRAVEL
Direct Tel:- 020 7612 7214 |:- Board Tel:- 020 7612 7222 Ext 4050 |:- Fax 020 7681 3800
Address: 38 Riding House Street London. W1W 7ES
Email:- [email protected] : [email protected]
Web:- www.travelcenteruk.co.uk |: www.crystaltravel.co.uk |: www.airtravelguide.com |: www.samtravel.co.uk
All the documents are available, m and in case of your request and attention will be sent to you.

Regards,
Farhad Mesri
Tel: 0044 1424 44 69 39
email: [email protected]