I have bought the Sony ericsson mobile through mobile store on which i won 2 n/3d holiday package. After i opt for the package they told me to pay Rs. 720 for breakfast charges which was not mentioned on their travel voucher. Thereafter i have provided the dates of travel two months in advance. However due to some medical reason i could not travel on those previously given dates however intimation about rescheduling the trip was given to them one month in advance. But this time they started asking for cancellation charges of Rs. 500 per night. I said it will be too costly then they have changed it to Rs. 500 for entire package which is similar to some roadside hawkers bargaining with the customers to sell their products.

When i show my readiness to pay rs. 500 they started cripping that now it is not possible because dates have already passed and started blaiming me that you have not given dates in advance. Whereas i was already communicating to them one month in advance and i have the proof of all correspondance with them.

When i asked to refund the money paid by me i.e Rs. 999 + Rs. 720(breakfast chrages) they simply replied that it is not possible to refund the money. When i lodged complain with mobile store about this they have arranged for conference call between thier own travel agent and me but the result were same that is they were not ready to refund the money paid by me eventhough i have not gone for travel package.

Request you to take strict action against such corporation in the general interest of public and do the justice by helping me out in getting the refund from these white collar robbers.