travel republic

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Category: Travel

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Egypt

travel republic Reviews

mrd176 February 1, 2011
misrepresentation/ refuse to acknowledge resposibility
We booked a 2 week holiday with Travel Republic> when we got to Luxor the Hotel Isis was NOT as advertised from the stinking rooms to the city view which is a dirty noisy street. The big hotel pool was empty and the little kids pool had scum floating on it with tiles missing> the hotel was being used a transit hotel so twice a day the hotel would fill up with students and it would be a disgrace. The hotel runs a scam that charged us an extra £580 for two quiet rooms as we couldn't sleep in the "city view" ones and the a/c was broken ... and it stank remember. Travel republic hides behind a buffer company called medhotels and another called hotel4u, who even they have difficulty getting hold of ...this is basically two or 3 egyptian guys and a couple of websites... again a scam. NONE of the advertised amenties were open and some had been disused for months possibly years ie the tennis courts and the squash courts. Travel republic have taken 5months to send two resposenses other than the usual we are wiating to hear back letters. They are on the tv saying book with us and the Isis website is still listed as an option with them with no warnings of work being done ... even when they knew the pool was shut and there was an issue with the hotel they continued to book and send people ...we have thier names and adresses!! its with abta now ...lets see what they do ... it will appear on u tube with press links if this carries on ...we have over 100 photos this is just a taster.
if uyou book any holiday with travel republic and have a problem they will hide behind an intemediary company ...when you book they will NOT tell you this and good luck to you.

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