I will never use travelocity again. The airline canceled my scheduled flight. It took 7 hours to reach a human at travelocity. I was notified about 3 hours before my flight that it was canceled. I tried to reach travelocity to see if I could be out on the same airline's next flight, which was scheduled an hour after my canceled flight. The best travelocity could do was give me a flight the next afternoon, so I ended up missing 2 days of vacation. The guarantee you see on TV is just BS. They did not offer to refund even though my stay was 1 less night. They do not care.

Yesterday I made for my family reservations for a roundtrip flight to Madrid out of JFK, and after few hours they cancelled my trip, so I called and they changed the return day to a day earlier. After a few hours I called to ask about the trip, and they told me that they have to change to higher price. I agreed to $125.00 dollar price increase, and they confirmed my ticket. After few hours they called me again to inform me that the price will be much higher if I want to fly. They mislead people, and try to sell out tickets according who is going to pay more.

Do not use this company!!!

I had booked two reservations through travelocity. One for travel from Rome to Palermo and a return from Catania to Rome. I had recieved a email back from travelocity stating Thank you:Reservation Confirmation... The email sated that it was an eticket, so no paper ticket would be sent. In addition to flight information it gavew me a boarding pass ..reference code for online or airport checkin. A day later, I recieved another email asking me to contact tTravelocity. When I spoke to their agent located in India, he explained to me that they had trouble printing tickets from the Airline Carrier Blue Panorama Air, and that I should consider the reservations cancelled. They could book me on a different airline that would cost about $200 more. I felt thatTravelocity should pay the differance in flight costs as I has an eticket and a letter of confirmation. The Agent explained that it was not an eticket even though it said so. I asked to speak to the supervisor and got the same story. I then asked to speak to a US agent. I eventually spoke to an agent in Pennsylvania who likewise told me thatTravelocity would do nothing for me and I had no reservations... I receives no satisfactory explaination as to why 1. They sent a confirmation. 2. The confirmnation said it was an eticket 3. They would offer tickets on their website that they in fact could not honor!!! I was on the phone with travelocity for longer then the flight would have taken... (they keep putting you on hold and transfer calls) and they proved themselves to be disreputable. So long Sicily, Goodbyetravelocity... I will never use them again..

I went under deals, found my dates of flight travel, picked my seats and submitted. The next screen said the deal has changed. I did this at least a second time and guess what, they did the bait and switch thing again.

I'll never use that site again.

I was looking to book a vacation for my family and I so I started searching Travel Agencies. Afetr a while I went to Travelocities web site and entered the dates I wanted to travel anytime in June or July. I entered the length of cruise I wanted 7-10 days and the number, ages of people I would be traveling with, and the area I'd like to cruise (Carribean). The search returned a page that showed all the information I entered and two choices. One choice was around 800 dollars and the other was around 450 on a different ship. I was excited by the opportunity to book an affordable cruise so I called immediately to book the 450 dollar cruise to find that the price was not available on the dates I wanted to travel and that my price was to be around 1500 dollars a person. I will never book with Travelocity ever again.