Travelocity is terrible stay away from this place!!! Tried to purchase tickets through their web site and after they put 3 authorizations against my account for the same 5 tickest and sent me an itinerary they called me and said they couldn't comfirm my tickets because there was a problem with the names of the travelers. I put this in on line so I went back and looked at my itinerary they sent me and the names were correct but they had them all messed up on their system. Then they sent me another confirmation and itinerary only to call my phone and say they couldn't confirm my tickets because of name issues so I called them back and worked it all out again only to have them call about 4 hours later and tell me that they still wasn't able to confirm my tickets and that I needed to call the airline myself. WHAT!!! Isn't this their job. So I told him that since they had already put authorizations on my account I would just call my credit card company and he said that they hadn't done that. So I told him to cancel my tickets to which he then stated he could do that and at no fee and to expect it to take up to 24 hours to get my money back and the authorizations released from my card. WHAT THOUGHT YOU SAID YOU DID'T DO THAT!!! So I asked for the persons name helping me and he said George uh uh uh Smith and I said no that isn't correct because I can tell you either aren't in the US or at least not from here and then I asked for his ID number so I could call and talk to a supervisor and he hung up on me. NEVER USE THIS TRAVEL COMPANY!!!