Good Afternoon,

I decided to try the product which was advertised for $14.99 for a trial period of 30 days with a full refund if not satisfied. I was not satisfied and called to cancel trial and I received authorization number. I mailed the product the very next day. A few days later they charged my credit card 72$ and in Aug they tried to charge me again but thankfully I had my card number changed therefore the bank rejected the extra charge for 86$. I now get a letter from collection agency ask for 93$ for a product I returned months ago. I called them about it and customer service was very rude and hang up on me when I had asked for fax number to fax my postage receipt. this company is fraudenlent--they claim they did not receive my return however I know they received. their trick is to say consumers did not return product and report them to collecting agency. this happened to 3 of friends by far. I refuse to pay the 93$ for something I did not use. I call to speak with supervisor, he claimed his name was ted but I believe it was a false supervisor. Supervisor was rude as well. something needs to be done about this.