On October 18, 2008 I placed an order for a DRI Trend Micro, I made a payment with my credit card for the amount of 72.85. Yhe order was placed and I was advised that I can go ahead and doanload the program.. After several attempts, my computer was not suitable for the program therefore, it was not downloaded. Immediately I cancell the order. Few minutes later, I received an e-mail wiht cancellation and confirmation number and that my credit card was going to be credited for like 68.00... Until this day, I dont have the credit on my card and I am demanding your billing department to issue the credit on the card you may sitll have on file.

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