I did not authorize renewal of Trend Micro anti virus and was charged $ 69.95 on my credit card . Please credit my card back the $69.95 ASAP.2469

I ordered Trend Micro Anti Virus on 9/14/09, and have been billed twice by DRI*Trend Micro Billing for 6.99
Billing for 39.95
Billing for 6.99
Billing for 31.95
I may have hit enter twice to creat the mess. Please issue credit for this. I have listed a number of, not sure what that represents, maybe a confirmation number.

They stole 35.95 from my bank account without my authorization. I tried to contact the company via email. Well they make you select from a drop down menu so all you get in return is an automated response. I then tried calling the number at the bottom of their website and was on hold for over an hour. Never once spoke to a real person.

Basically, if you have Norton Anti Virus or Trend Micro anti virus DO NOT renew your subscription. Anytime you enter your information in the fields you are opening your bank account up to them to charge you as many times as they wish. The ironic part is that I do not even own a computer of my own anymore and they are still charging me for this service.

FRAUD!!! contact the Better Business Bureau... I just did!!!